Phoenix, AZ - AZDES - DERS - Specialist - UI Adjudicator (Benefits and Eligibility Specialist)

Benefits and Eligibility Specialist Opportunity in Phoenix, AZ

Join our team in the vibrant city of Phoenix, AZ, where sunny skies and a thriving community await you. We are seeking dedicated individuals to support public assistance programs by ensuring accurate eligibility determinations and providing excellent customer service. This role offers a unique opportunity to make a meaningful impact in the lives of many, while working in a dynamic and supportive environment.

As a Benefits and Eligibility Specialist, you will be responsible for:

• Reviewing applications for various public assistance programs.
• Determining eligibility of applicants and recipients through interactive interviewing and fact gathering.
• Verifying the accuracy of application forms and following up with applicants as needed.
• Communicating effectively with applicants and recipients to address concerns and advise on suitable assistance programs.
• Explaining rules and policies to claimants, representatives, employers, doctors, and agencies.
• Traveling to various locations for off-site meetings, training, or conferences, if required.

Requirements

• High School Diploma.
• 2 years of customer service experience.
• Strong written and verbal communication skills.
• Ability to work onsite with reliable transportation.
• Security clearance required.

Preferences

• Experience performing eligibility reviews.
• Previous insurance adjudicator experience.

Training will be conducted in person over a 7-week period, with potential for transition to a full-time employee after successful completion. The position is 100% onsite, and expedited onboarding is required for a start date of 10/05/2026.

Don't miss this opportunity to grow your career while contributing to the community. Apply now and make a difference!

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