Banking Services, Biology, Biotech and Pharmaceutical, Clinical Data, Clinical Laboratory, Customer Support/Service, Data Quality, Dental Insurance, Disease, EMT-Paramedics, Financial Services, Fortune 500 Customers, Geriatrics, Healthcare Management, Healthcare Providers, Laboratory Techniques, Laboratory Testing, Leadership, Medical Assistance, Medical Records, Multitasking, Patient Care, Pediatrics, Phlebotomy, Procedure Development, Retail, Retirement Funds, Safety Process, Sample/Specimen Processing, Specimen Collection, Time Management, Vision Plan
Primary Job Title:
Phlebotomist Patient Services Representative
Alternate/Related Job Titles:
Patient Services Representative I (PSR I)
Phlebotomy Technician
Clinical Specimen Collector
Laboratory Patient Services Technician
Mobile Phlebotomist
Location:
Portland, OR
Onsite Flexibility:
Onsite
Contract Details (Contract roles only):
Job Summary:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples and prepares specimens for laboratory testing while following established practices and procedures.
The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. This role demonstrates leadership behaviors while focusing on process excellence, confidentiality, and accuracy of patient information.
Under the direction of the area supervisor, the PSR I performs daily activities accurately and on time, maintains a safe and professional environment, and confidently performs forensic and clinical specimen collection and processing duties.
Key Responsibilities:
Draw quality blood samples and prepare specimens for laboratory testing
Perform forensic and clinical specimen collection and processing
Maintain required records and documentation
Promote a positive image to patients, clients, employees, and the public
Maintain a safe and professional environment
Follow established laboratory practices and procedures
Work flexible schedules including weekends, holidays, on-call, and overtime as required
Required Experience:
Minimum of 6 months phlebotomy experience required
One or more years of phlebotomy experience preferred
Excellent phlebotomy skills including pediatric and geriatric collections
Ability to provide quality, error-free work in a fast-paced environment
Ability to work independently with minimal on-site supervision
Customer service experience in a retail or service environment preferred
Keyboard and data entry experience required
High school diploma or equivalent (required)
Nice-to-Have Experience:
Required Skills:
Phlebotomy & Venipuncture
Specimen Collection & Processing
Patient Documentation & Data Entry
Preferred Skills:
Pediatric & Geriatric Phlebotomy
Customer Service Excellence
Time Management & Multitasking
Knowledge of Laboratory Safety Procedures
Additional Skills:
Leadership behaviors
Process excellence focus
Confidentiality and patient information accuracy
Flexible scheduling availability
Professional interaction with patients and coworkers
Benefits:
About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, the organization offers insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, they are committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-01983
Hashtags:
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