Banking Services, Biology, Biotech and Pharmaceutical, Blood Bank, Clinical Data, Clinical Laboratory, Customer Support/Service, Data Quality, Dental Insurance, Disease, EMT-Paramedics, Financial Services, Fortune 500 Customers, Geriatrics, Healthcare Management, Interpersonal Skills, Laboratory Testing, Medical Assistance, Medical Protocols, Medical Treatment, Patient Care, Pediatrics, Phlebotomy, Procedure Development, Retail, Retirement Funds, Safety/Work Safety, Sample/Specimen Processing, Specimen Collection, Specimens/Samples, Time Management, Vision Plan
Primary Job Title:
Phlebotomist Patient Services Representative
Alternate/Related Job Titles:
Phlebotomist
Patient Services Representative I
Medical Assistant – Phlebotomy
Specimen Collection Technician
Laboratory Patient Services Representative
Location:
Kingston, NY
Onsite Flexibility:
Onsite
Contract Details (Contract roles only):
Job Summary:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in for routine health needs or critical diagnostic insights. This role is responsible for collecting blood specimens and preparing them for laboratory testing while adhering to established procedures.
The PSR I builds trust and confidence with patients by explaining procedures clearly and performing specimen collection in a safe, accurate, and professional manner, while maintaining strict confidentiality and data integrity.
Key Responsibilities:
Perform daily activities accurately and on time under the direction of the area supervisor
Maintain a safe and professional environment
Perform forensic and clinical specimen collection and processing duties following established practices
Maintain required records and documentation
Promote a positive image to patients, clients, employees, and the public
Required Experience:
Minimum of 6 months experience
Ability to provide quality, error-free work in a fast-paced environment
Ability to work independently with minimal supervision
Excellent phlebotomy skills including pediatric and geriatric patients
Keyboard/data entry experience required
Flexibility to work weekends, holidays, on-call, and overtime
Nice-to-Have Experience:
One or more years of phlebotomy experience
Customer service experience in a retail or service environment
Medical assistant or paramedic training
Required Skills:
Phlebotomy (venipuncture and specimen collection)
Patient interaction and customer service
Data entry and documentation accuracy
Preferred Skills:
Pediatric and geriatric phlebotomy
Laboratory specimen processing
Organizational and time management skills
Knowledge of medical procedures and protocols
Additional Skills:
Ability to follow established practices and procedures
Strong attention to confidentiality and patient data accuracy
Professional communication and interpersonal skills
Ability to maintain a safe working environment
Organizational commitment and professionalism
Benefits:
About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging a large clinical laboratory database, the organization delivers insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management for patients and providers worldwide.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02623
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