Location:
Lac du Flambeau, WI Exit Disclaimer: You Are Leaving www.ihs.gov
Type: Tribal Salary Range: Salary Negotiable Open Period: 7/10/2026 until filled Summary: For further information and how to apply, contact directly: Human Resources Department P.O. Box 67 Lac du Flambeau, WI 54538 715-588-3303 Email: hr@ldftribe.com
The primary responsibility of this position is to coordinate the following functions: laboratory orders, laboratory patient appointments, telephone duties, patient relations, patient registration and handling of patient inquiries. More info about area: https://www.ldftribe.com/ Exit Disclaimer: You Are Leaving www.ihs.gov
Duties: DESCRIPTION OF DUTIES: The laboratory admitting clerk greets patients upon arrival in the Laboratory Department as well as screens and directs incoming phone calls for PCHC. Specific responsibilities include but are not limited to the following: 1. Greet and announce to appropriate personnel, any visitors entering the service area. 2. Collect biological specimens for analysis. 3. Represent PCHC positively throughout this encounter and work to create a comfortable and relaxed, yet professional and competent feel to the appointment desk and waiting area. 4. Updates schedule changes and coordinate efficient patient flow. 5. Schedules Laboratory appointments within the electronic medical record (EMR) system. 6. Answer all incoming telephone calls in a professional and friendly manner and route to appropriate extensions or task messages. 7. Assist patients with questions regarding appointments. 8. Have working knowledge of and apply the concepts of medical terminology and abbreviations. 9. Print and mail laboratory appointment reminder letters. 10. Address patient''s questions in a professional manner. If unable to respond to technical or department specific questions, refer patient to appropriate personnel for assistance. 11. Maintain strict confidentiality according to HIPAA standards. 12. Attend meetings and educational activities as required. 13. Identify, monitor and process appropriate quality assurance standards for assigned areas of responsibility. 14. Assist with implementation of AAAHC, CLIA, and COLA standards and conducts appropriate follow up. 15. Assists in policy and procedure review for applicable department. Qualifications: 1. Above average organizational and critical thinking skills. 2. Venipuncture, capillary puncture and collection of other biological specimens. 3. Above average typing skills. 4. Have working knowledge of medical terminology and abbreviations. 5. Proper phone etiquette and professionalism. 6. Understanding and implementation of HIPAA standards. 7. Ability to function effectively under stress and offer assistance to apprehensive patients, family members, and clinical staff in a professional manner. 8. Knowledge of administrative and clerical procedures and systems, and word processing, including managing electronic health records system. 9. Effectively participate as a team member by providing willing assistance to co-workers. 10. Ability to understand and follow written and verbal directions. 11. Must be dependable for work hours and flexible for clinic hours. 12. Must be able to follow all Tribal and departmental policies and procedures. Work Type: Permanent, Full Announcement #: Phlebotomist/Laboratory Clerk, Lac du Flambeau Who May Apply? US Citizens