Philanthropy Revenue Quality Assurance Specialist

USA The Nature Conservancy

Arlington, Virginia

JOB DETAILS
SALARY
$68,100–$100,500
SKILLS
Best Practices, Business Processes, Communication Skills, Computer Security, Conservation, Customer Relationship Management (CRM), Data Analysis, Detail Oriented, Finance, Financial Accounting Standards Board (FASB), Financial Systems, Fundraising, Fundraising Program, Identify Issues, Legal, Maintain Compliance, Nonprofit, Operational Support, Procedure Development, Process Improvement, Quality Assurance, Reporting Skills, Revenue Management, Stewardship, Systems Administration/Management, Team Player, Technical Support, Time Management, Trend Analysis
LOCATION
Arlington, Virginia
POSTED
8 days ago
What We Can Achieve Together:

The Philanthropy Revenue Quality Assurance (QA) Specialist will work as part of the Philanthropy Revenue Management & Operations Team within Philanthropy Effectiveness in Global Development. Philanthropy Revenue QA Specialist will primarily be responsible for reviewing and committing constituent revenue transactions entered into BB CRM and will support the identification of bottlenecks, redundancies, vulnerabilities and opportunities for enhanced efficiency or effectiveness, and provide recommendations for process and procedure improvement.

The Revenue Quality Assurance Specialist will work towards meeting strategic priorities by utilizing their advanced knowledge of the fundraising and finance technical systems, tools, and resources to perform their daily tasks of batch review and coordinate communications related to revenue processes and resources. The role requires substantial contact with stakeholders, e.g., development, audit, and legal; and they may serve as the lead liaison with other partners. The Revenue QA Specialist will keep up-to-date on organizational developments and best practices in order to improve services. They will enforce, implement and adapt processes and recommended procedures to improve effectiveness per consultation with business process owners.

The Revenue Quality Assurance Specialist will review and approve the details of all revenue transactions entered into The Nature Conservancy's constituent database of record generated by Conservancy fundraising/operating programs to ensure accuracy and compliance. Once reviewed and approved these transactions are committed to both the constituent and finance databases of record. They manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions. They coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and field retraining/skill remediation. They collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAPP standards. They provide recommendations for process improvement and procedure updates, in particular those related to contribution revenue transactions.

The Specialist must be able to work during hours aligned with one of the United States time zones

We're Looking for You:

The Nature Conservancy seeks a Revenue Quality Assurance Specialist on the Philanthropy Revenue Management and Operations team to support our work to ensure effective revenue management and excellence in donor stewardship. This position succeeds in a collaborative, supportive, and fun environment. The Specialist brings their expertise in fundraising operations, not-for-profit revenue management, excellence in communication skills and collaboration, and the finest detail-oriented work. Come join us! The Nature Conservancy is a global conservation leader and one of the top fundraising charities in the United States.

What You'll Bring:
  • Bachelor's degree and 3 years related experience or equivalent combination.
  • Experience generating reports and analyzing and interpreting data.
  • Experience working across departments.
  • Experience with current technology in not-for-profit revenue management .
  • Experience, coursework, or other training in principles and practices of not-for-profit revenue management .
Salary Information:

This position may be based in any country where TNC has an established entity, taking into consideration legal restrictions, such as non-national ratios and immigration processing times. For U.S. based applicants only, the starting pay range for this position is generally within the range of $68,100 - $100,500 for annual base salary and is based on location, qualifications, specific skills, and experience. This range only applies to candidates whose country of employment is the USA. For all other applicants, pay ranges will be in local currency, the pay range will be based on the local labor market, and not tied to the above pay range. Your geographic location will be confirmed during the recruitment and used to determine your actual pay range. Additionally, for all applicants, actual pay will fall within a range based on a variety of factors including, for example, the candidate's qualifications, specific skills, and experience.

Who We Are:

The Nature Conservancy's mission is to protect the lands and wat

About the Company

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USA The Nature Conservancy

The Nature Conservancy is the leading conservation organization working around the world to protect ecologically important lands and waters for nature and people. The mission of The Nature Conservancy is to conserve the lands and waters on which all life depends.

We address the most pressing conservation threats at the largest scale. Thanks to the support of our more than 1 million members, we’ve built a tremendous record of success since our founding in 1951:
  • We've protected more than 119 million acres of land and thousands of miles of rivers worldwide — and we operate more than 100 marine conservation projects globally.
  • We work in all 50 states and more than 72 countries — protecting habitats from grasslands to coral reefs, from Australia to Alaska to Zambia.
  • We address threats to conservation involving climate change, fresh water, oceans, and conservation lands.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Nonprofit Charitable Organizations
FOUNDED
1951
WEBSITE
http://www.nature.org