Philanthropy and Engagement - Data Health Specialist

Hope College

  • Holland, MI
  • 4 days ago

    Highlights

    This position requires remaining in a stationary position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. Working under the direction of the Associate Director of Data Quality & CRM Training, this position is responsible for day-to-day constituent data entry, maintenance, correction, and quality-control activities.

    Numbers & Facts

    LocationHolland, MI

    Description

    Position Details

    Position Information

    Position Title Philanthropy and Engagement - Data Health Specialist Classification Title Hourly Full Time (0.75-1.0 FTE) Benefits Eligibility

    Benefits Eligibility

    Department Philanthropy & Engagement Job Description

    Hope College is accepting applications for a full-time Data Health Specialist.

    The Data Health Specialist is part of the Philanthropy & Engagement team and supports the accuracy, completeness, and overall health of constituent data within Slate for Advancement.

    Working under the direction of the Associate Director of Data Quality & CRM Training, this position is responsible for day-to-day constituent data entry, maintenance, correction, and quality-control activities. The Data Health Specialist helps ensure that information in Slate is accurate, consistent, timely, and maintained according to established data standards and procedures.

    This position may serve as a backup to the Associate Director for established constituent data processes and routine Slate support.

    This full-time position offers the option for full-time in-person work or a hybrid of in-person and remote work.

    Responsibilities

    • Enter, update, and maintain constituent information in Slate accurately and according to established data standards and procedures.
    • Review and correct constituent records to ensure information is complete, accurate, consistent, and appropriately documented.
    • Perform routine data hygiene activities, including identifying and resolving duplicate, incomplete, outdated, or inconsistent information.
    • Assist with regular data audits and quality-control processes.
    • Research and resolve data discrepancies using available institutional and external resources.
    • Process constituent information received from Philanthropy & Engagement colleagues, campus partners, alumni, donors, and other appropriate sources.
    • Support large-scale data cleanup and maintenance projects.
    • Assist with the review and validation of data updates and imports.
    • Document data corrections and follow established procedures for maintaining data integrity.
    • Identify recurring data issues and bring trends or concerns to the Associate Director of Data Quality & CRM Training.
    • Assist in maintaining data procedures, reference materials, and internal documentation.
    • Respond to routine questions from colleagues regarding established data-entry practices and Slate processes.
    • Assist with testing established workflows or Slate changes that affect constituent data and data-entry processes.
    • Work collaboratively with Philanthropy & Engagement colleagues and campus partners to obtain or clarify information needed to maintain accurate constituent records.
    • Handle a high volume of confidential information with discretion and sound judgment.
    • Promote and actively contribute to a positive, collaborative team culture.
    • Other duties as assigned.

    Qualifications

    Qualifications

    • Bachelor's degree or equivalent combination of education and relevant experience.
    • Strong attention to detail and commitment to accuracy and quality.
    • Excellent organizational and follow-through skills.
    • Ability to learn and consistently follow complex data-entry standards and procedures.
    • Strong problem-solving, logistical thinking and research skills.
    • Ability to identify inconsistencies and investigate information to determine appropriate corrections.
    • Ability to manage a high volume of detailed work while maintaining accuracy.
    • Strong interpersonal and written communication skills.
    • Ability to use tact, discretion, and good judgment when working with confidential information.
    • Ability to work effectively both independently and as part of a collaborative team.
    • Proficiency with Microsoft Office or Google Workspace, particularly Excel/Sheets and Word/Docs.
    • Experience working with a CRM, database, student information system, fundraising system, or other enterprise system preferred.

    Physical Demands

    This position requires remaining in a stationary position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.

    Pre-employment Screenings

    All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.

    Posting Detail Information

    Posting Number 2026-033SR Job Posting Open Date 10/21/2026 Job Posting Close Date 11/06/2026 Open Until Filled No Is this position available for sponsorship No Special Instructions to Applicants

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