Position Overview
We are seeking an experienced Pharos Print Subject Matter Expert (SME) to lead and execute the upgrade of aging corporate print environment. Client recently deployed a brand-new fleet of printers, replacing hardware that was roughly 10 years old. However, legacy Pharos environment is currently offline/failing due to the old hardware retiring.
We need a hands-on engineer to bridge the gap: assess our current legacy Pharos configuration, determine the correct upgrade path, interface with the vendor/reseller if necessary to push licensing through, and configure the new printer fleet to restore secure print operations.
Key Responsibilities
- Environment Assessment: Audit the legacy Pharos database and server architecture (likely running an older version of Blueprint or Uniprint) to plan a clean upgrade or migration path.
- Fleet Integration: Configure and deploy the newly installed printer fleet within the Pharos ecosystem (including Secure Release, embedded software clients, and print queues).
- Upgrade & Migration Execution: Lead the technical upgrade to the latest supported version (e.g., Blueprint 6.x or a migration to Pharos Cloud) ensuring database integrity and minimal user disruption.
- Driver & Queue Optimization: Build and deploy updated universal print drivers (UPD) and queues compatible with Windows Server / modern workstations.
- Vendor Liaison: Work alongside our internal IT team to escalate and resolve outstanding licensing, quotation, or tier-2 support issues directly with Pharos Systems.
Required Qualifications & Skills
- Deep Pharos Expertise: Proven experience architectural designing, installing, and upgrading Pharos Blueprint Enterprise or Pharos Uniprint.
- Hardware Modernization Experience: Experience transitioning legacy Pharos environments from older, end-of-life MFP (Multi-Function Printer) hardware to modern multi-vendor fleets.
- Infrastructure Knowledge: Strong understanding of Windows Print Servers, SQL Server database administration (for Pharos DB migration), and Active Directory/Entra ID integration.
- Network Printing Protocols: Solid grasp of TCP/IP printing, secure release workflows, and embedded terminal configurations (i_InEO, Sentry Print, etc.).
- Problem Solver: Ability to work efficiently under time constraints to restore broken business workflows.