Job Description - Pharmacy Technician
Location- New Port Richey, FL
General Description
The Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services.
Essential Duties & Responsibilities
- Deliver excellent customer service and ensure patients are assisted in a timely, professional manner
- Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist
- Assist pharmacists with preparation, filling, and dispensing of medications
- Ensure accuracy in medication dispensing using proper procedures and safety standards
- Maintain appropriate inventory levels and follow safe medication stocking practices
- Communicate updates on medication availability, shortages, and pricing to pharmacy staff
- Adjust priorities based on workload and pharmacist direction
- Process insurance claims, adjudication, and pre-authorizations in a timely manner
- Support 340B program requirements, inventory management, and point-of-sale (POS) systems
- Maintain confidentiality and ensure HIPAA compliance at all times
- Communicate issues that may impact patient flow or pharmacy operations
- Support community initiatives and promote Premier's mission and values
- Participate in Quality Improvement / Quality Assurance (QI/QA) activities
- Perform other duties as assigned
Knowledge, Skills & Abilities
- General knowledge of medications, drug classifications, and prescription interpretation
- Basic understanding of medical terminology and documentation
- Ability to perform basic mathematical calculations accurately
- Strong organizational skills and attention to detail
- Professional demeanor with a positive attitude and strong work ethic
- Excellent customer service skills with empathy and compassion
- Strong verbal and written communication skills
- High ethical standards and commitment to confidentiality
- Alignment with Premier Community HealthCare Group's mission and values
Qualifications
- Registered Pharmacy Technician with the Florida Board of Pharmacy
- High School Diploma or GED required
- One (1) to two (2) years of pharmacy technician experience required
- Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred
- Basic understanding of the 340B Federal Program preferred
- Ability to obtain and maintain Epic certification and annual compliance training
Working Conditions & Physical Requirements
- Ability to lift 20 lbs. regularly and 30-50 lbs. occasionally
- Ability to sit for extended periods
- Direct exposure to computer screens
- Possible exposure to contagious or infectious diseases
- Ability to travel between Premier sites as needed