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Pharmacy Technician I

22nd Century Technologies, Inc.

  • Philadelphia, PA
  • 30+ days ago
  • Remote

    Highlights

    Shift - 9:00am 5:30pm M-F Openings - 5 Duties: The pharmacy technician supports the organization's mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center.

    Numbers & Facts

    LocationPhiladelphia, PA (
    Remote
    )
    IndustryComputer/IT Services
    Company Size100 to 499 employees
    Year Founded1997
    Websitehttps://www.tscti.com/careers-0

    Description

     
    REMOTE - Fully Remote, must be available in work in EST schedules.
    
    Shift - 9:00am 5:30pm M-F
    Openings - 5
    Duties:

    The pharmacy technician supports the organization's mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.
    SPECIFIC RESPONSIBILITIES:
    1. Provide real-time support to pharmacies with point of service inquiries.
    2. Educate prescribers on formulary and prior authorization processes.
    3. Enter customer data and other relevant information into our documentation tool.
    4. Assist members with pharmacy benefit inquires.
    5. Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
    6. Effectively communicate issues and resolutions to customers and appropriate internal staff.

    Skills:

    3 to 5 years Recent PBM and/or pharmacy experience

    Education:

    HS Diploma/GED
    Bachelor's Degree or equivalent experience preferred
    Pharmacy Technician Certification (PTCB or NHA) preferred

    Skills:

    Required

    • PHARMACY TECHNICIAN
    • NHA
    • PTCB
    • PBM EXPERIENCE
    • PHARMACY EXPERIENCE
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    About Company

    22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

    Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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