Pharmacy Technician I

Duties: The pharmacy technician supports the organization s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center.

Pharmacy Technician I
Resume Quota - 10 REMOTE - Fully Remote,

must be available in work in EST schedules. Shift - 8:30am – 5:00pm M-F

Openings - 10
Once the hiring manager identifies the selected candidates, we will create an individual requisition for each candidate who receives an offer.

Duties:

The pharmacy technician supports the organization s mission and purpose by providing front-line customer support for a diverse portfolio of customers. This individual will be responsible for handling inbound telephone inquiries from members, pharmacies, and prescribers in our National Customer Care Center. Consistently meet established productivity, schedule adherence, and quality standards.
SPECIFIC RESPONSIBILITIES:
1. Provide real-time support to pharmacies with point of service inquiries.
2. Educate prescribers on formulary and prior authorization processes.
3. Enter customer data and other relevant information into our documentation tool.
4. Assist members with pharmacy benefit inquires.
5. Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
6. Effectively communicate issues and resolutions to customers and appropriate internal staff.

Skills:

3 to 5 years Recent PBM and/or pharmacy experience

 

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.