Overview
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission- To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision- Every patient deserves access to quality healthcare.
Our Values- The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.
Responsibilities
The Pharmacy Technician - Care Team will support patient care of Harmony Cares patients through centralized coordination with care team pharmacists. The Pharmacy Technician - Care Team is responsible for supporting optimized medication management patient care and service workflow. This position plays a key role in maintaining a high level of patient and care team satisfaction with exceptional customer service.
Essential Duties and Responsibilities
- Perform as a highly dependable member of an interdisciplinary team
- Quickly and accurately enter information into the EMR, review patient records and other available information to identify and work to resolve potential discrepancies
- Manage correspondence with providers, intake patient laboratory results, and monitor patient appointments/follow-up
- Collaborate with other members of the interdisciplinary team on medication related issues
- Communicate regularly with patients through phone or EMR portal regarding medication needs and/or pharmacist plan coordination
- Provides patient education on medication interactions, diet instructions, and adverse reactions related to medication management
- Determine and support patient enrollment in medication patient assistance programs
- Support pharmacists with other administrative tasks
- Identify and escalate medication issues that fall outside established protocols
- Communicate effectively with patients, providers, staff members, service teammates, and pharmacies
- Optimize care team pharmacy service workflows and processes to improve efficiencies and improve outcomes
- Ensure maintenance of and adherence to established policies and procedures related to care team pharmacy
- Maintain accurate and appropriate documentation within EMR
- Assist with report development and tracking of service metrics
- Assist the service, clinical team, regional chief medical officer, and operations partners with ad hoc projects and responsibilities as indicated
- Other duties as assigned
Qualifications
Required Knowledge, Skills, and Experience
- Active Certified Pharmacy Technician (CPhT)
- Current and unrestricted pharmacy license or required training/certification per state guidelines
- 3 years' experience in a pharmacy technician role
- Excellent written and verbal communication skills and demonstrated ability to develop effective lines of communication with all levels of staff
- Adept at reading, writing, mathematics; multi-tasking; work well within stressful environment
- Ability to work independently with minimal supervision
- Strong interpersonal, analytical and problem solving skills
Preferred Knowledge, Skills, and Experience
- Proficiency with Microsoft Office (Word, Excel)
- Experience working with pharmacy technician protocols
- Experience with EMR or pharmacy system
Posted Min Pay Rate
USD $22.00/Hr.
Posted Max Pay Rate
USD $25.00/Hr.
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.