Pharmacy Technician- Call Center Specialty Pharmacy

Medical University of South Carolina

  • Charleston, SC
  • 15 days ago

    Highlights

    Supports pharmacy call center operations by receiving and responding to incoming patient calls, identifying the nature of the patient's request, and appropriately triaging patients to pharmacists, pharmacy technicians, or other pharmacy personnel based on the patient's needs. The Pharmacy Technician also supports call center operations by assisting patients and triaging calls and patient needs to the appropriate pharmacy personnel.

    Numbers & Facts

    LocationCharleston, SC

    Description

    Job Description Summary

    The Pharmacy Technician reports to the Pharmacy Coordinator. Under general supervision, the Pharmacy Technician supports the drug distribution activities of the Department of Pharmacy Services. The Pharmacy Technician also supports call center operations by assisting patients and triaging calls and patient needs to the appropriate pharmacy personnel.

    Entity

    Medical University Hospital Authority (MUHA)

    Worker Type

    Employee

    Worker Sub-Type

    Regular

    Cost Center

    CC000613 CHS - Pharmacy - IP (SJCH)

    Pay Rate Type

    Pay Grade

    Health-21

    Scheduled Weekly Hours

    40

    Work Shift

    Job Description

    Assists a registered pharmacist with support activities and processes required to dispense medical prescriptions. Collects, inputs, and verifies prescription, refill, and patient information. Receives and stocks incoming supplies. May prepare labels and routine prepacked orders. May be expected to perform some clerical duties relating to the department.

    Supports pharmacy call center operations by receiving and responding to incoming patient calls, identifying the nature of the patient's request, and appropriately triaging patients to pharmacists, pharmacy technicians, or other pharmacy personnel based on the patient's needs. Assists with general pharmacy inquiries and facilitates effective communication between patients and the pharmacy team.

    Additional Job Description

    Education: High School Degree or Equivalent Work Experience: 0-6months

    Current registration as a Pharmacy Technician by the South Carolina Board of Pharmacy (SCBOP). This technician must complete the PTCB board certification exam and pass within 6 months of hire.

    If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

    The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

    Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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