Summary:
Work Mode: Remote 80% with some in-person meetings/events
Location: Atlanta, GA 30339
Duration: 3 months
SHIFT: Mon - Fri 9:30 am to 6:30 pm (1 hour unpaid break)
Responsibilities:
- Assist in the preparation and distribution of drug products.
- Prepare prescription medications using the fulfillment system.
- Process prescription exceptions, including resolving claim rejects and member and physician outreach.
- Enter member demographics and prescription information into the data processing system.
- Research and resolve rejected insurance billing issues and/or escalated member issues.
- Escalate questions regarding prescriptions to a Pharmacist for interpretation or provide direction on processing.
- Assist with inbound and/or outbound patient or physician calls.
- Other duties as assigned.
Requirements:
- High School diploma.
- 0 to 2 years of Pharmacy Technician experience.
- Current Pharmacy Registration and Certification as required by the state of operation.
- Basic computer skills.
- State Pharmacy Technician License-GA.
Preferred Skills:
- PTCB Certified.
- Exceptional customer service experience.
- Health plan experience preferred.