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Pharmacy Technician

Mindlance Incorporated

  • 12 days ago
  • Remote
  • $20–$21 Per Hour
  • Contractor
  • Full-time

Highlights

Pay Range*: Minimum $20.00 an hour - Max $21.00 . Top 3/5 Skills: Prior Authorization and Retail Pharmacy .

Numbers & Facts

Location (
Remote)
Job TypeContractor, Full-time
Salary$20–$21 Per Hour
Year Foundednull

Description

 

Job Title: Pharmacy Technician – 100% Remote 

Job Category: Healthcare

Industry: Healthcare - Health Services 

Job Location: Tampa, FL (Only Local candidates)

Zip Code: 33601

Pay Range*: Minimum $20.00 an hour -  Max $21.00 

Top 3/5 Skills: Prior Authorization and Retail Pharmacy

Job Responsibilities

Job Responsibilities:

 

  • Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations
  • Obtain and verify customer information to include quantities and usage of products on the customers prescription
  • Ensure all patient-related interactions are adherent to HIPAA regulations
  • Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions
  • Investigate and track product shipments, utilizing UPS website and connecting with our transportation team
  • Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries
  • Process customer returns and request customer credit in accordance with company policies and procedures
  • Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience
  • Meet established performance expectations related to quality, adherence, order accuracy, and service level standards
  • Maintain the ability to adapt to the changing business needs and customer requirements
  • Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection
  • Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST

Qualifications

Job Requirements

 

Minimum of 2-4 years of customer service and/or call center experience in a clinical setting

Required licensed and certified Pharmacy Technician (CPhT)

High School diploma or equivalent GED required

Associates / Bachelor’s degree preferred

Bi-lingual (English and Spanish) required

FL Certified Pharmacy Technician License

Pharmacy Technician Certification – PTCB or NHA 

 

 

Benefits

Employee Referral Program, 401K, Medical, Dental, Vision

About Company

About Mindlance:
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.

Mindful of the opportunity gap, we provide balanced solutions for employers and job seekers. We empower job seekers with opportunities to advance their careers and enhance their skills while elevating recruitment standards and fostering a more mindful, balanced workplace.

EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

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