Pharmacy Technician

Job Title: Pharmacy Technician

Location: Deerfield, IL Remote in any location (FL, IL, IN, or WI)

Duration: 6 months

What is the schedule for this job? 9am-5:30pm or 10am to 6:30am EST/CST wherever candidate resides

Pay Range: $20 to 21/Hr.

Pre-Screening Question:

·       What are the main responsibilities of a pharmacy technician?

·       How do you handle a fast-paced work environment?

·       What information should you verify on a prescription?

About the role:

The main function of a phlebotomist is to assist in performing various assigned duties, trouble shooting, training and making work flow recommendations.

Key Responsibilities of the Job:

• Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations
• Obtain and verify customer information to include quantities and usage of products on the customers prescription
• Ensure all patient-related interactions are adherent to HIPAA regulations
• Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions
• Investigate and track product shipments, utilizing UPS website and connecting with our transportation team
• Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries
• Process customer returns and request customer credit in accordance with company policies and procedures
• Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience
• Meet established performance expectations related to quality, adherence, order accuracy, and service level standards
• Maintain the ability to adapt to the changing business needs and customer requirements
• Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection
• Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST

Preferred requirements Skill:

• Maintain the ability to adapt to the changing business needs and customer requirements
• Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries

Pre-Screening Question:

• ·       What are the main responsibilities of a pharmacy technician?
• ·       How do you handle a fast-paced work environment?
• ·       What information should you verify on a prescription?

Benefits:

• Health insurance
• 401(k)
• Dental Insurance
• Vision Insurance
• Referral Program
• Travel Allowances