Pharmacy Technician

City/State:

Nyack, New York

Department:

Pharmacy_3

Bargaining Unit:

NH- SEIU-1199

Work Shift:

Day

Work Days:

DAYS VARY, WEEKENDS AND HOLIDAYS

Scheduled Hours:

8 AM-4:30 PM

Scheduled Daily Hours:

8.5 HOURS

Hours Per Pay Period:

40

Hourly Rate/Range:

$24.99 per hour

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

 

Essential Job Qualifications

1.   Education: High School graduate

2.   Experience:  One year previous pharmacy technician experience preferred.

3.   Training/Certification: Pharmacy Technician Board Certification. NYS Registered Pharmacy Technician within 3 months of hire.

4.   Licensure:

5.   Other:

Job Specific Contacts

1.   General Contacts: Multiple contacts with other departments and hospital personnel.  Frequent contacts (phone, computer or fax) with nursing staff regarding status of IV and medications.

Job Provides Direction to:

Environment and Demands

      1.   Environmental Demands: Limited time spent in patient care areas.

      2.   Essential Physical and Cognitive Demands, Manual Dexterity: Sitting, standing and walking required, on feet part of the day, some light lifting and pushing required.

Part I:  Hospital-Wide Standards

A.   Organizational          

Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:

WORKING TOGETHER “I will commit to work together in a courteous, respectful manner.  I will demonstrate a positive spirit of service with all employees with whom I interact.”

I will:

• Place team success above individual recognition.
• Be receptive to new ideas and approaches within my workplace.
• Offer assistance generously without hesitation.

EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.”

I will:

• See projects through to ensure completion.
• Problem solve with patients, family members, and other employees.
• Follow up to ensure a resolution.

COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.”

I will:

• Use effective verbal and written communication to patients, families, visitors, and fellow employees using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
• Use positive communication in my tone of voice, body language, and choice of words.

APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”

I will:

• Maintain a clean, neat, and professional appearance.
• Adhere to the Hospital's dress code policy.
• Promote and adhere to Montefiore Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients and visitors.

RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.”

I will:

• Respond empathetically.
• Apologize for delays and concerns.

EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.”

I will:

• Anticipate and address my patients’ and customers’ needs.
• Avoid negativity and exhibit a “can-do” attitude.
• “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community.

B.MISSION/STRATEGIC PLAN:

Participates in activities which support the mission of the hospital

C.   JOB SPECIFIC COMPETENCIES:

      Demonstrates the required job specific technical/professional knowledge, skills and abilities. *

Assists the pharmacist preparing IV solutions following aseptic techniques.  Clean hood working surface and auto-mixing machine.

Replaces IV tubing according to policy, recycle unused IV solutions and properly document batched IV preparations and reconstituted and defrosted antibiotics.

Accurately fill U/D carts, fill floor stock requisitions, restock dispensing areas at all times.

Unpacks and check-in orders, process returns, restock and reorder inventory, maintains and keep shelves and stock orderly, maintains temperature logs, stat runs, cart exchanges and file med orders.

Assists the pharmacist in dispensing medications and controlled substances.  Use the computer for all authorized functions.

Handle the phone calls (that do not need a pharmacist) appropriately and completely.  Respond to the pharmacy window requests and handle as appropriate.

         *     Document on addendum age specific competency.

Part II:  Employee Performance Standards

A.   CUSTOMER SERVICE:

      1.   Demonstrates the ability to create a positive interaction with the customer.

      2.   Demonstrates positive communication with people of different cultures, values and beliefs.

4.   Demonstrates compliance with identified customer service behaviors.

      5.   Provides escort to customers when necessary.

B.   PERFORMANCE IMPROVEMENT:

1.  Participates in Department/Hospital-wide activities which improve processes and/or outcomes.

      3.   Complies with licensure and/or certification requirements.

      4.   Participates in annual competency assessment.

C.  Budget:

      1.   Demonstrates fiscally prudent use of equipment and supplies.

2. Utilizes charge process for supplies/equipment.

D.  PROJECTS/ASSIGNMENTS:

1.   Completes projects/assignments within projected time frames and expectations.

 

Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.