Responsibilities: Selects, picks, packages and labels medications and ancillary supplies per prescriptions, under the direct supervision of a Pharmacist in accordance with the Client specialty guidelines and pharmacy laws. Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Numbers & Facts
Location
Tampa, FL
Description
Our client, a Retail Pharmacy company, is looking for a Pharmacy Tech I - Filling/Picking/Packing Tech for their Tampa, FL location.
Responsibilities:
Selects, picks, packages and labels medications and ancillary supplies per prescriptions, under the direct supervision of a Pharmacist in accordance with the Client specialty guidelines and pharmacy laws.
Accurate counting of medications utilizing a manual process as well as any automated counting devices.
Exercise proper hands sanitization and hazardous medication handling practices.
Performs functions &/or responsibilities of an Operations Assistant as needed.
Responsible for preparing and/or restocking the filling station with medications and/or supplies as needed.
Responsible for cleaning for all pill counting devices/equipment and general working areas.
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process.
Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Requirements:
Six months of work experience as a pharmacy technician.
Prefer three months of work experience in a pick/pack/ship environment.
Prefer three months of work computer experience.
Able to utilize computer applications to enter data accurately and in line with production standards.
Knows drug names and basic pharmacology knowledge. Understands medical terminology utilized in a Pharmacy.
Able to collaborate with others to fill and ship accurate and timely orders.
Able to perform Ops Assistant responsibilities.
Must be able to recognize limitations on decision-making scope and be able to escalate issues falling outside of that scope.
Pharmacy Technician registration required as prescribed by law or by Client policy.
Must have understanding of basic Pharmacy law.
Verifyable High School Diploma Or Ged Required
At least 1 year experience as a pharmacy technician coordinating activities in an administrative support function.
National pharmacy technician certification.
Eligible for state registration, certification or licensure per state regulations.
Advanced computer skills including word processing and spreadsheet utilization.
Excellent customer service skills (written and verbal) a must.
Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.