Pharmacy Liaison in Danbury, CT, United States
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Pharmacy Liaison
Location: Danbury, CT, United States
Salary Range: 19.54 - 37.94
Work Type: Full-Time
Standard Hours: 40
FTE: Non-Exempt
Work Schedule: Day 8
Work Shift: 8 hour shift, Monday to Friday
Date Posted: Apr 16, 2026
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See what's possible in our system of care
Nuvance Health extends from New York's Hudson Valley to western Connecticut. Our team of more than 15,000 caregivers delivers compassionate care through seven community hospitals, primary care and specialty practice locations, outpatient settings, home care services and telehealth visits. With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. As we journey forward, we are guided by our values: personal, imaginative, agile and connected. Our curiosity is opening new pathways and creating new advancements in healthcare for all.
Description
At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.
When you join our growing, multi-specialty medical practice, you can enjoy the advantages of being a part of a large health system while working in a more intimate setting than a hospital. You can build relationships with patients over time as you take advantage of opportunities for more team building, socialization and work-life balance.
We offer a range of outpatient practices, including primary care, oncology, neurology, gastroenterology, endocrinology, OB/GYN, bariatric, surgical, cardiology and infectious diseases. Join the Nuvance Health medical practice and be part of a collaborative team in an environment of open communication and unwavering compassion.
Summary:
The Pharmacy Liaison is primarily responsible for providing support to the Ambulatory Care Pharmacy and Value-Based performance teams as it relates to medication-related patient needs. This position may be responsible for a variety of duties, including patient outreach to schedule appointments, patient outreach for medication adherence support, using payor and internal data to identify patients with medication-related needs, processing medication refills according to protocols, providing customer service, communicating with providers and office staff in person and via the EMR, documenting in the EMR, medication prior authorization assistance, working with patients and health care teams for patient medication assistance guidance, and other duties as assigned. The Pharmacy Liaison is responsible for compliance with all HIPAA regulations and is always responsible for creating a positive impression with patients, family members, and internal or external coworkers or contacts.
Responsibilities:
Manage offices electronic prescription pools, assisting in the processing and proposing of medication refills according to protocols
Reviewing patient chart/records for pertinent information as it is related to medication refills.
Facilitates a high level of customer/patient service by working with patients for medication assistance guidance, including communicating with patients about refill status, provider appointments, adherence, PAP programs, etc
Communicating and collaborating with providers and office staff in person and via the EMR
Conducts Pharmacy benefit checks at the providers requests
Obtains prior authorizations from intermediaries and payers, including managed care companies, insurance companies or others as appropriate. Ensures completion of activities that maximize revenue capture for high-cost medications.
Maintains thorough documentation within the EMR for medication prior authorization assistance request, prescription confirmation and other data by facility.
Supports supervising Pharmacists
Maintains compliance with all pertinent regulations and laws (HIPAA, Board of Pharmacy, etc)
Assists with general resource support as needed.
Provides cross-coverage to colleagues as needed.
Attends and participates in appropriate medication practice and pharmacy resource specific meetings
Maintains and Models Nuvance Health Values.
Demonstrates regular, reliable and predictable attendance.
Performs other duties as required.
Other Information:
High School Diploma
Pharmacy Technician Certification Board (PTCB) or the National Healthcareers Association (NHA) within 6 months of hire
1 year experience as a Pharmacy Tech or similar healthcare position preferred
Working Conditions:
Manual: Some manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Salary Range: 19.54 - 37.94
With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health!
Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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We are an equal opportunity employer
Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.
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