Pharmacy Clerk

POSITION TITLE: Pharmacy Clerk DEPARTMENT: Pharmacy

NATURE OF POSITION: Provides customer service to all patients

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent
• Must be at least 18 years of age

RESPONSIBILITIES:

• Provide customer service and operation of the cash register
• Provide excellent organizational skills with close attention to detail, accuracy, and neatness
• Utilize basic math skills for pharmaceutical calculations
• Computer literate to navigate Electronic Health Record and Pharmacy Software
• Work in harmony with others and exhibit a positive attitude and a commitment to the basic mission of the COFMC
• Uphold and abide by COFMC patient confidentiality policies and procedures
• Actively participates in agency-sponsored staff training events (safety instruction, evacuation drills, OSHA training, etc.)
• Demonstrates flexibility and willingness to adapt to organizational needs. (Filing, cleaning, etc.)
• Greets every guest in a manner that makes the guest feel welcome
• Utilize proper telephone etiquette, giving name, title, and department. Is pleasant and attentive, takes accurate notes and facilitates clarification of key information
• Maintains professional appearance; follows established dress code
• Performs all other duties as assigned

ORGANIZATION:

• Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
• Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then if necessary, with 3rd party mediation)
• Displays a friendly manner and is easy to approach
• Maintains a neat, clean, well-groomed, appearance and dresses in accordance with the dress code policy
• Leaves personal problems out of the workplace
• Treats all co-workers with dignity and respect
• Abstains from gossip in the workplace
• Arrives on time and works through designated hours
• Completes tasks effectively, accurately and on time
• Demonstrates little or no absenteeism/follows leave guidelines
• Follows designated line of support
• Display a willingness and flexibility to respond to unusual job-related demands
• Manages time well
• Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
• Shares equally in the workload of the department
• Works cooperatively with all team members and departments
• Works independently requesting assistance from supervisor only as needed
• Abstains from criticizing COFMC, colleagues and supervisors
• Demonstrates loyalty to COFMC, colleagues and supervisors
• Demonstrates support of the mission and vision of COFMC
• Accepts and participates in cross training
• Takes initiative to identify skill development needs
• Performs other duties as assigned.