Pharmacy CHW Diabetes Educator

POSITION SUMMARY:

The Diabetes Care and Education Coordinator is a vital link to keeping high-risk patients engaged to improve their health outcome. Will provide healthy lifestyle education and coordination of care for high-risk diabetes patients.

Supervision Exercised:

This position has no supervising duties.

Supervision Received:

Reports to the Pharmacy Programs Manager

ESSENTIAL JOB RESPONSIBILITIES:

1. Will be responsible for accepting referrals from primary care teams and scheduling diabetes patients for educational services

1. Assist diabetes patients with obtaining continuous glucose monitors, blood glucose meters and training patients on appropriate use

1. Providing patients with healthy lifestyle education and setting goals for management of diabetes

1. Monitoring DRVS for diabetes measures and goals

1. Identifying barriers to diabetes goals and care and assist with navigation of those barriers

1. Help create and grow diabetes education program within the facility

1. Provide support to primary care and nursing staff

1. Other duties as assigned.

Knowledge:

1. Knowledge of health care field and medical office protocols/procedures

1. Knowledge of specific assisting tasks related to a medical practice

1. Knowledge of information that must be conveyed to patients and families

1. Knowledge of HIPAA policies and procedures

Skills:

1. Skill in performing medical assistance tasks appropriately

1. Skill in tact and diplomacy in interpersonal interactions

1. Skill in understanding patient education needs by effectively sharing information with patients and families.

Abilities:

1. Ability to learn and retain information regarding patient care procedures

1. Ability to project a pleasant and professional image.

1. Ability to plan, prioritize and complete delegated tasks

1. Ability to demonstrate compassion and caring in dealing with others

MINIMUM QUALIFICATIONS:

 High School Graduate or GED

CPR certified

Background in the medical field

Demonstrate knowledge of health education subjects

Ability to complete forms in an orderly and accurate manner

Able to use sound judgment. Possess a calm disposition and the ability to work easily with people

Ability to relate to the public in all areas

Preferred Education and Qualifications:

Education or certifications in the field of Diabetes

WORKING CONDITIONS:

Must be able to operate standard medical exam/office equipment, which includes electronic health records

Perform all duties in a manner that promotes team concept and reflects the Community Health Center mission and philosophy

Willingness to work a flexible schedule when circumstances necessitate

Physical Demands: Lifting, bending, reaching, pushing, carrying, sitting, vision corrected in normal range, hearing corrected in normal range

Hazardous Conditions: Exposure to infectious diseases; potential exposure to physical violence

Exposed to: Cold/heat controls

Multiple Duties: Must be able to work under conditions of constant interruption and be able to stay on task. This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as organizational needs evolve.