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Pharmacy Automation Specialist

Naphcare, Inc.

  • Birmingham, Alabama
  • 1 day ago
  • Full-time

Highlights

This position serves as the primary employee responsible for understanding machine workflow, maintaining operational readiness, training, supporting efficient production, monitoring packaging quality, and ensuring the system is operated safely, accurately, and effectively. The Pharmacy Automation Specialist is responsible for taking ownership of the day-to-day operation, management, and continuous learning associated with the automated pharmacy packaging systems within a high-volume pharmacy environment.

Numbers & Facts

LocationBirmingham, Alabama
Job TypeFull-time
IndustryHealthcare Services
Company Size500 to 999 employees
Year Founded1989
Websitehttp://www.naphcare.com/

Description

Overview:

NaphCare is hiring a Pharmacy Automation Specialist to join our pharmacy team at our Corporate Headquarters located in Birmingham, AL.

 

The Pharmacy Automation Specialist is responsible for taking ownership of the day-to-day operation, management, and continuous learning associated with the automated pharmacy packaging systems within a high-volume pharmacy environment. This position serves as the primary employee responsible for understanding machine workflow, maintaining operational readiness, training, supporting efficient production, monitoring packaging quality, and ensuring the system is operated safely, accurately, and effectively.

This role requires a dependable, detail-oriented individual who is comfortable learning specialized equipment, developing strong working knowledge of machine processes, and serving as a key resource for daily packaging operations. The successful candidate will demonstrate initiative, accountability, strong adherence to procedures, and a commitment to quality, safety, cleanliness, and regulatory compliance.

Responsibilities:
  • Take primary ownership of the day-to-day operation and workflow of the pharmacy automated packaging systems
  • Train and supervise departmental personnel on the operation and maintenance of the pharmacy automated packaging systems
  • Learn, develop, and maintain strong working knowledge of each machine’s functions, workflow, routine maintenance requirements, and operational best practices
  • Supervise the operation of the pharmacy automated packaging systems in accordance with manufacturer instructions, pharmacy policies, and established workflow procedures
  • Prepare, stage, and load medications, cassette/canisters, labels, packaging materials, and other consumables necessary for production
  • Monitor production runs to ensure packaging accuracy, machine performance, and timely completion of assigned workload
  • Verify medication identity, lot numbers, expiration dates, labels, and packaging information prior to and during production activities
  • Inspect completed packages for accuracy, seal integrity, print quality, and overall product acceptability
  • Oversee and if necessary perform routine daily and weekly operator-level cleaning, upkeep, and maintenance procedures
  • Oversee and maintain machine readiness by monitoring supplies, consumables, and general equipment condition
  • Identify production issues, equipment irregularities, jams, or exceptions and take appropriate action within role expectations, including timely escalation when needed
  • Troubleshoot basic operational issues and coordinate escalation for issues requiring service or higher-level technical support, including being on call for support while not onsite
  • Maintain accurate production logs, maintenance records, packaging documentation, and other operational records as required
  • Support process consistency and recommend workflow improvements that enhance efficiency, reliability, and quality
  • Work collaboratively with pharmacists, pharmacy technicians, supervisors, and operations personnel to meet productivity, turnaround time, and quality goals
  • Maintain a clean, organized, and inspection-ready work area at all times
  • Comply with all applicable pharmacy laws, regulations, company policies, safety standards, and quality assurance requirements
  • Perform other duties as assigned to support pharmacy operations
Qualifications:
  • High school diploma or equivalent
  • Current pharmacy technician registration, license, or certification as required by applicable state law
  • Ability to learn and become proficient in specialized pharmacy automation equipment
  • Ability to establish and follow written procedures, work instructions, and quality standards
  • Strong attention to detail and commitment to accuracy
  • Basic computer skills and ability to complete documentation accurately
  • Ability to work effectively in a fast-paced, deadline-driven environment
  • Reliable attendance, punctuality, and strong sense of accountability

 

Preferred:

  • Prior pharmacy technician experience
  • PTCB or NHA technician certification designation (CPhT or ExCPT)
  • Prior experience with pharmacy automation, packaging systems, or production equipment
  • Experience in long-term care, institutional, correctional, or high-volume pharmacy operations
  • Experience with blister card, unit-dose, or adherence packaging workflows
  • Experience serving as a primary user or lead operator for equipment or workflow processes

 

Knowledge, Skills, and Abilities

  • Strong sense of ownership and accountability for assigned equipment and workflow
  • Ability to learn machine operations thoroughly and apply that knowledge consistently in daily practice
  • Strong attention to visual detail and ability to detect packaging, labeling, or equipment issues
  • Ability to perform repetitive tasks consistently and accurately without compromising quality
  • Ability to handle automated equipment carefully and follow standard operating procedures without deviation
  • Ability to troubleshoot routine issues, exercise sound judgment, and escalate appropriately
  • Strong organizational skills and ability to manage multiple workflow tasks within assigned timelines
  • Ability to work independently while also functioning effectively as part of a team
  • Commitment to cleanliness, order, and equipment care
  • Initiative to identify opportunities for improvement and help strengthen workflow reliability

Why Join NaphCare?

NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time. In addition to competitive salaries and generous employee benefits, we strongly support career advancement within the company.

 

NaphCare Benefits for Full-Time Employees Include:

  • Health, dental & vision insurance that starts day one!
  • Prescriptions free of charge through our health plan, beginning day one
  • Lowest Cost Benefits!
  • Employee Assistance Program (EAP) services
  • 401K and Roth with company contribution that starts day one!
  • Tuition Assistance
  • Referral bonuses
  • Term life insurance at no cost to the employee
  • Generous paid time off & paid holidays
  • Free continuing education and CMEs

 

If you would like to speak with me to learn more about this position and NaphCare, please first apply directly to the position to initiate the application process, then send your resume to

courtney.herald@naphcare.com

and I’ll be in touch.

 

Equal Opportunity Employer: disability/veteran

 

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About Company

NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.

Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.

When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.

Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.

Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.

Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.

One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.

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