Pharmacovigilance Systems Analyst

Provide first-line support for pharmacovigilance system users, including ticket triage, user setup, access support, mailbox management, and training coordination. Provide operational and administrative support for pharmacovigilance systems, including system maintenance, user support, data management, validation activities, and documentation.

Job Title: Pharmacovigilance Systems Analyst
Location: Athens, GA
Type: 21 month contract
Compensation: $30-34/hour, depending on qualifications
Work Model: Onsite – onsite
Hours: 40.0

Overview

Provide operational and administrative support for pharmacovigilance systems, including system maintenance, user support, data management, validation activities, and documentation. This role supports global PV users and ensures the reliable operation of GxP-regulated safety systems.

Responsibilities

• Provide first-line support for pharmacovigilance system users, including ticket triage, user setup, access support, mailbox management, and training coordination.
• Maintain pharmacovigilance system data, including product dictionaries, product families, product lines, and related database records.
• Execute SQL queries and reports, support computerized system validation activities, and assist with dashboard monitoring and maintenance.
• Monitor PV system performance and coordinate with IT teams and vendors to resolve system issues and support ongoing operations.
• Maintain and organize pharmacovigilance documentation, records, and archives in accordance with established procedures and regulatory requirements.

Requirements

• Associate or bachelor's degree in Information Technology, Business, or a related field.
• Experience supporting GxP-regulated computerized systems within a pharmaceutical, biotechnology, or healthcare environment.
• Experience using SQL for reporting, data extraction, or database support activities.
• Experience supporting system administration functions, user provisioning, data maintenance, and help desk or ticketing processes.
• Experience supporting global users and enterprise applications preferred.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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