Pet Care Supervisor

Pet Care Supervisor

Pet Care Plus | Chicago, IL
Full-Time | Weekdays and Weekends
Morning, Afternoon, and Evening Availability Required
$19–$21 per hour, based on experience | Benefits Included

Lead the Shift and Support Exceptional Pet Care

At Pet Care Plus, your best friend’s best life begins here. We’re hiring a dependable, hands-on Pet Care Supervisor to support our Pet Tech team and help ensure every shift meets our standards for safety, sanitation, organization, and compassionate care.

This is a working supervisor role. You’ll spend time directly caring for pets while also helping lead the shift, guide team members, assign responsibilities, and communicate issues to management.

This position is a strong fit for an experienced Pet Tech or animal-care professional ready to take the next step into leadership.

What You’ll Do

Lead the Shift

• Help lead Pet Techs during assigned shifts
• Communicate priorities and assign responsibilities
• Monitor workflow, staffing coverage, breaks, and shift transitions
• Provide real-time coaching, support, and redirection
• Help train new Pet Techs
• Complete opening, closing, and shift-lead duties as assigned
• Provide clear updates to the incoming shift and management team

Provide Safe, Compassionate Pet Care

• Supervise safe daycare playgroups and monitor dog behavior
• Follow feeding, medication, boarding, and individual care instructions
• Complete wellness checks and identify changes in a pet’s behavior or condition
• Respond calmly and appropriately to pet-care concerns, injuries, or incidents
• Ensure dogs are grouped appropriately by size, temperament, and play style
• Accurately document pet-care updates, incidents, and concerns

Maintain Sanitation and Facility Standards

• Conduct walkthroughs to ensure pet-care areas are clean, safe, and organized
• Monitor completion of cleaning and sanitation tasks
• Ensure kennels, playrooms, suites, kitchens, and common areas are properly cleaned and disinfected
• Reinforce correct use of sanitation procedures and cleaning products
• Ensure food, medications, supplies, and pet belongings are labeled and stored correctly
• Identify and report safety, sanitation, inventory, or maintenance concerns
• Work alongside the team to complete cleaning and animal-care responsibilities

What We’re Looking For

Qualifications

• At least one year of professional pet-care, kennel, daycare, boarding, veterinary, or animal-handling experience required
• Previous shift-lead, training, or supervisory experience preferred
• Strong understanding of dog behavior, body language, and safe group play
• Ability to give clear direction and respectful feedback
• Strong attention to detail and follow-through
• Ability to stay calm and use sound judgment in unexpected situations
• Reliable, punctual, organized, and team-oriented
• Comfortable with hands-on animal-care and cleaning work
• Genuine commitment to pet safety, sanitation, and compassionate care

Physical Requirements

Candidates must be able to:

• Stand, walk, bend, reach, and remain active for extended periods
• Lift and carry up to 50 pounds safely
• Handle dogs of different sizes, breeds, and energy levels
• Work around barking, pet hair, cleaning products, water, and pet waste
• Complete repetitive cleaning and sanitation tasks
• Respond quickly when a pet or team member needs assistance

Schedule Expectations

• Full-time position
• Weekday and weekend availability required
• Flexibility to work morning, afternoon, and evening shifts
• Holiday and peak boarding-period availability may be required

Because Pet Care Plus operates 24 hours a day, 365 days a year, this role requires dependable attendance and scheduling flexibility.

Compensation and Benefits

• $19–$21 per hour, based on experience
• Medical, dental, and vision benefits
• 401(k) with company match up to 3.5%
• Paid time off
• Employee discounts on pet services
• Leadership training and development opportunities
• Opportunity to grow into future management positions
• Supportive, team-centered work environment

Benefit eligibility is based on applicable plan requirements.

Why Join Pet Care Plus?

Pet Care Plus has served Chicago pet families since 1998. We’re committed to safe, structured, high-touch care and to building a supportive, accountable workplace for our team.

Our culture is built around SPARK:

• Stay Connected
• Passion
• Authenticity
• Resiliency
• Keep the Joy

Hiring Process

As part of the application process, candidates will complete:

• Behavioral Assessment: A brief three- to four-minute questionnaire about natural work style
• Cognitive Assessment: A 12-minute timed assessment measuring learning, adaptability, and problem-solving

These assessments are only one part of our hiring process. We also consider experience, reliability, leadership potential, attitude, work ethic, and overall fit.

Ready to Apply?

If you’re an experienced pet-care professional ready to lead by example, support a strong team, and provide exceptional care for pets, apply today to join Pet Care Plus.

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