Pet Boarding Welcome Desk Position

We are seeking the perfect candidate to join our team! You will be responsible for the Welcome Desk.

Essential Duties and Responsibilities

This list is not all-inclusive and is just a basic overview of the duties and responsibilities of a Dog Lodge Kennel Tech.

• Work the Welcome Desk - check-ins, check-outs, scheduling appointments, payments
• Handle pets
• Provide excellent customer service
• Calm anxious pets
• Keep the Dog Lodge in tip top shape
• Assist kennel staff
• Assist grooming staff
• Effectively communicate with grooming and kennel staff, management, clients
• Available to work weekend and holidays

Education & Experience

• High school diploma or equivalent
• Customer service experience
• Previous professional experience working with animals preferred (daycare, shelter, vet, groomer, boarding, etc.)

Skills and Abilities of a successful Dog Lodge member

• Attention to detail
• Strong customer service skills
• Bright self-starter who can work independently and make common sense decisions
• Effective communication and coordination skills
• Computer, phone, and typing skills
• Feel comfortable in a large group of dogs
• Quick reaction time in unpredictable situations
• Comfortable working in a loud and fast paced environment
• Team player