Company: Green Pest Solutions
Job Title: Pest Management Service Manager
Job Classification: Full-Time, Exempt
Pay Range: $65,000-$75,000 a year, based on experience
Location: Topeka, KS
JOB SUMMARY
Lead the team. Drive the numbers. Elevate the operation. Green Pest Solutions is growing, and we are looking for a Service Manager who can take ownership of our field operations and build a high-performing service team. This role is central to our next phase of growth. You'll be responsible for technician performance, route efficiency, customer retention, and overall service quality - turning daily execution into measurable results. This is not a passive management role. We are looking for someone who shows up, solves problems, and drives performance.
ESSENTIAL FUNCTIONS- Lead, coach, and hold accountable a team of service technicians.
- Drive daily production, routing efficiency, and capacity planning.
- Ensure monthly and annual revenue goals are consistently hit.
- Train and develop technicians through hands-on field leadership.
- Monitor and reduce callbacks and service issues.
- Maintain high standards for customer experience and service quality.
- Track key metrics and adjust quickly to stay on plan.
- Manage inventory, equipment, and operational costs responsibly.
WHAT SUCCESS LOOKS LIKE- Routes run efficiently with high productivity.
- Technicians perform consistently with minimal oversight.
- Customers stay longer and issues are resolved quickly.
- Revenue goals are met or exceeded.
- Systems and expectations are clear, repeatable and scalable.
QUALIFICATIONS- Minimum five (5) years pest management experience preferred.
- Minimum of two (2) years management experience preferred.
- Must have valid driver's license.
- Ability to problem solve and act decisively.
- Organized and detail oriented.
- Ability to work proficiently with computers and Microsoft applications.
PHYSICAL DEMANDS- Regularly required to see, hear, and/or talk.
- Frequently required to walk, stand, and sit for extended periods of time.
- Frequently required to lift and move up to 10 lbs.
- Satisfactory level of dexterity to complete various tasks, i.e. operating a computer keyboard.
WORK ENVIRONMENT- Professional and time oriented environment in an office and field setting.
BENEFITS- 401k with matching
- Dental, vision, and health insurance
- Employee assistance program
- Employee discount
- Life insurance
- Paid time off
- Paid training
- Referral program