Personnel Security Administrative Support Specialist

Location	Washington, DC (On-site — USAGM Headquarters)
Employment Type	Full-Time
Openings	2
Clearance	Must be a U.S. Citizen, able to obtain and maintain federal national security/suitability eligibility (Public Trust anticipated; exact level determined by the sponsoring agency)
Contingency	This position is contingent upon contract award to Bailey Information Technology, LLC

About the Role

Bailey Information Technology (BIT) is seeking Personnel Security Administrative Support Specialists to support a federal agency's Office of Security in Washington, DC. In this role, you'll be the first line of support for personnel security case processing — reviewing intake forms, maintaining case files, and providing front-office support to a busy security office. This is a great fit for someone who is detail-oriented, organized, and comfortable handling sensitive information in a professional federal office environment.

What You'll Do

• Receive, review, and process personnel security intake/initiation forms for accuracy and completeness.
• Enter and validate personnel security data in federal case-management systems.
• Identify incomplete or inaccurate submissions and communicate corrections professionally to applicants and sponsors.
• Maintain organized, compliant case files and documentation.
• Greet and assist visitors, answer phones, and provide general administrative support to the security office.
• Handle sensitive personal information with discretion and confidentiality at all times.

What You Bring

• U.S. Citizenship and the ability to obtain and maintain federal national security/suitability eligibility.
• High school diploma or GED.
• Prior experience in administrative support, records/case management, or personnel security processing.
• Strong organizational skills and high attention to detail.
• Proficiency with Microsoft Office (Word, Excel, Outlook/Teams) and general office equipment.
• Professional written and verbal communication skills.

Nice to Have

• Experience with a federal personnel security system of record.
• Prior experience in a government or cleared office setting.

Compensation & Benefits

Competitive salary commensurate with experience, plus a comprehensive benefits package (health/dental/vision, PTO, 401(k)).