We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, renters, and other personal lines insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries.
Numbers & Facts
Location
Chicago, IL
Industry
Staffing/Employment Agencies
Company Size
50 to 99 employees
Year Founded
2015
Website
http://www.honorvettech.com
Description
Job Title: Personal Lines Insurance Customer Service Representative Client Name: Serpe Insurance Agency Position Type: Full Time Work Location: 2538 N Lincoln Ave, Chicago, IL 60614 Work Mode: 100% Onsite Shift Hours: 9:00 AM to 5:00 PM
Job Summary
We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, renters, and other personal lines insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries.
Key Responsibilities
Assist clients with policy questions, endorsements, renewals, and billing.
Process policy changes and issue certificates and other policy documents.
Communicate with insurance carriers and their representatives.
Maintain accurate client records and provide prompt, professional customer service.
Required Qualifications
Active Illinois Property & Casualty License or Personal Lines License.
Previous experience in the insurance industry.
Strong customer service and communication skills.
Preferred Qualifications
Experience using the AMS Client Management System.
Benefits
401K, Employee Referral Program, Life Insurance
About Company
Is a leading Service Disabled Veteran Owned Small Business providing IT, Telecom and Medical Staffing.