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Personal Lines Account Manager

Alera Group

Mechanicsburg, Pennsylvania

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JOB DETAILS
SKILLS
Analysis Skills, Asset Management, Brokerage, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Relations, Customer Service Operations, Customer Support/Service, Customer/Client Research, Detail Oriented, Documentation, Employee Benefits, Insurance, Insurance Regulations, Leadership, Maintain Compliance, Marketing, Microsoft Office, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Property Management, Property and Casualty Insurance, Proposal Development, Record Keeping, Retention Programs, Risk, Risk Management, Sales Management, Strategic Planning, Team Player, Writing Skills
LOCATION
Mechanicsburg, Pennsylvania
POSTED
9 days ago
OVERVIEW

Personal Lines Account Manager - Property & Casualty
Location: Hybrid

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Personal Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.

About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES

What You'll Do
Responsibilities vary depending on the specific corporate function but may include:
  • Supporting strategic initiatives that drive operational excellence and high-quality client service
  • Partnering with internal teams and carriers to service personal lines accounts
  • Managing functional workflows related to renewals, endorsements, policy changes, and client requests
  • Collecting and analyzing information for new and renewal business and marketing submissions to carriers
  • Preparing coverage summaries and supporting proposal development
  • Maintaining accurate client records, documentation, and communications in the agency management system
  • Analyzing client needs and coverage information to support sound insurance recommendations
  • Ensuring compliance with organizational policies, insurance regulations, and confidentiality standards
  • Responding promptly and professionally to client and internal partner requests
  • Contributing to a collaborative culture that supports colleagues across Alera Group's national network

QUALIFICATIONS

What You Bring
  • Bachelor's degree in a relevant field or equivalent professional experience
  • Experience in a personal lines account management or client-facing insurance role
  • Active Property & Casualty insurance license
  • Strong organizational and project management skills
  • Excellent verbal and written communication abilities
  • Analytical mindset with attention to detail and problem-solving skills
  • Ability to work effectively with clients, carriers, and internal partners
  • Proficiency in Microsoft Office Suite and agency management systems
What Sets You Up for Success
  • Ability to work effectively in a collaborative, fast-paced environment
  • Strong sense of accountability and ownership for client service outcomes
  • Curiosity and willingness to continuously learn and improve processes
  • Strategic thinking with the ability to balance execution and client needs
  • Commitment to supporting a performance-based and client-focused culture

ADDITIONAL INFORMATION

Compensation:
Salary range: $50,000 - $70,000 per year

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Hybrid

Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're i

About the Company

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Alera Group

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