A growing insurance agency is seeking a Personal Lines Account Manager to build lasting client relationships, provide trusted insurance guidance, and deliver exceptional service to individuals and families. This role is ideal for a customer-focused insurance professional who enjoys helping clients protect what matters most while working in a collaborative and supportive environment.
Prior personal lines insurance experience is preferred, but licensed insurance professionals from other disciplines are encouraged to apply.
The Job:
- Manage a book of Personal Lines clients and serve as their primary point of contact.
- Build strong client relationships through responsive, accurate, and consultative service.
- Process new business, renewals, endorsements, policy changes, and coverage reviews.
- Answer client questions regarding coverage options, policy details, and insurance needs.
- Partner with carrier underwriters and service teams to ensure smooth account servicing.
- Assist clients throughout the claims process and advocate on their behalf when needed.
- Identify opportunities to cross-sell additional products and strengthen client relationships.
- Stay current on carrier products, coverage enhancements, and industry trends.
The Company:
- Client-First Culture: Help individuals and families gain peace of mind through personalized insurance solutions.
- Supportive Team Environment: Join a collaborative group of professionals committed to outstanding client service.
- Growth Opportunities: Access ongoing training, licensing support, and professional development resources.
- Industry Leader: Be part of a respected national organization with the resources, technology, and carrier relationships to support your success.
- Comprehensive Benefits: Competitive benefits package including health, retirement, paid time off, wellness resources, and career development opportunities.
What We're Looking For:
- Personal Lines insurance experience preferred.
- Property & Casualty License preferred; licensing assistance may be available for the right candidate.
- Strong understanding of personal insurance coverages, policies, and client service best practices.
- Excellent communication and relationship-building skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities while delivering a high level of customer service.
- Proficiency with Microsoft Office and agency management systems.
If you're passionate about helping clients protect their homes, vehicles, and assets while building long-term relationships, MGA would be happy to have a confidential conversation and share more about this opportunity.