Our Core Purpose
To empower individuals and businesses across Minnesota with personalized insurance solutions, delivered through trusted relationships, local expertise, and a commitment to exceptional service. We believe in making a meaningful impact—not just by protecting what matters most to our clients, but by being a reliable partner in their lives and communities.
Position Overview
We are seeking a detail-oriented and highly organized individual to join our Personal Lines Team. You’ll work closely with agents and staff to support quoting, processing, and servicing personal lines accounts. This is a customer service-focused role that requires strong communication skills, multitasking ability, and a proactive mindset.
Responsibilities
- Enter client information into AMS360 accurately and efficiently
- Perform personal lines quoting and processing
- Assist agents with marketing and re-marketing efforts
- Communicate professionally with clients via phone, email, fax, mail, and in person
- Process policy changes, binders, and replacement cost estimators
- Organize and track quoting processes and follow-ups
- Support administrative tasks and team operations as needed
Qualifications
- Preferred: Active Property & Casualty (P&C) license
- Required: 1+ years of experience in personal lines insurance
- Proficiency in AMS360 or similar insurance management systems is a plus
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team
- Customer service mindset and professional demeanor
Skills
- Microsoft Office Suite proficiency
- Experience with office equipment (printers, fax machines, etc.)
- Resourceful and proactive problem-solving
- Strong time-management and prioritization skills
- Ability to multitask and manage stress in a fast-paced environment
What We Offer
- Supportive and team-oriented culture
- Opportunities for professional development
- A chance to make a meaningful impact in the lives of our clients
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?