About Us
We’re a collaborative, client-focused insurance agency that values strong relationships, attention to detail, and a positive work environment. Our Personal Lines Team is growing, and we’re looking for an experienced Insurance Account Manager to join us.
Position Overview
We are seeking a detail-oriented and highly organized individual to join our Personal Lines Team. You’ll work closely with agents and staff to support quoting, processing, and servicing personal lines accounts. This is a customer service-focused role that requires strong communication skills, multitasking ability, and a proactive mindset.
Responsibilities
- Enter client information into AMS360 accurately and efficiently
- Manage client communications and maintain strong relationships
- Perform personal lines quoting and processing
- Assist agents with marketing and re-marketing efforts
- Communicate professionally with clients via phone, email, mail, and in person
- Process policy changes, binders, and replacement cost estimators
- Answer billing questions and explain premiums and policies
- Organize and track quoting processes and follow-ups
- Support administrative tasks and team operations as needed
Qualifications
- Preferred: Active Property & Casualty (P&C) license
- Required: 1+ years of experience in personal lines insurance
- Proficiency in AMS360 or similar insurance management systems is a plus
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team
- Customer service mindset and professional demeanor
Skills
- Microsoft Office Suite proficiency
- Experience with office equipment (printers, fax machines, etc.)
- Professional attitude and appearance
- Resourceful and proactive problem-solving
- Multitasking and time-management skills, with the ability to prioritize tasks
What We Offer
- Supportive and team-oriented culture
- Opportunities for professional development
- A chance to make a meaningful impact in the lives of our clients
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you’re looking for a career that offers flexibility, job stability, competitive compensation, and more, then you’ve come to the right place! Working with an independent agency is a great career choice.
Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
The demand for insurance professionals is growing every day! Is this career right for you?