Analysis Skills, Communication Skills, Continuous Improvement, Cross-Selling, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Epic Systems, Insurance, Interpersonal Skills, Microsoft Product Family, Online Marketing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Revenue Growth, Sales, Sales Management, Sales Prospecting, Team Lead/Manager, Team Player, Typing, Underwriting, Vision Plan, Writing Skills
Under the direction of the Director of Sales, the Personal Lines Account Executive will be responsible for generating new business sales to drive organic growth and to provide a high-level of customer service in retaining and servicing Personal Lines Accounts.
This opportunity is for an individual that enjoys networking, has a high level of professionalism, and a passion for providing personalized service to their clients.
Essential Duties & Responsibilities
- Prospect and qualify new personal lines accounts that meet agency standards.
- Generate new business appointments through networking, referrals, and other sources to attract and retain clients.
- Identify cross-sell opportunities across departments and expand lines of business on current accounts.
- Meet or exceed assigned annual new business revenue and retention goals.
- Proactively manage an assigned book of business using the Epic Agency Management System.
- Obtain information requested by company underwriters.
- Partner with sales advisors in Personal Lines, Commercial Lines, and Employee Benefits to present personal insurance as a voluntary benefit to employees of current clients and prospects, including:
- On-site marketing and quoting
- Presentation of personal insurance products offered
- Review new and renewal policies for accuracy in rating, typing, endorsement forms, and coverage.
- Develop and maintain strong client relationships, providing support and educating clients on coverage, needs, and potential gaps.
- Act as a claims advocate in coordination with Agency Claims resources when applicable.
- Adhere to standardized workflow procedures and report daily activities to the Team Lead of assigned branch(es).
- Service personal lines accounts to eliminate coverage gaps and reduce E&O exposures.
- Provide prompt, accurate, and courteous service to customers, producers, and company personnel.
- Actively attend and participate in agency sales and service meetings and trainings.
- Grow and develop insurance knowledge and professional talents in accordance with The Ansay Way.
- Pursue continuous professional development, including staying current with industry and carrier changes, ongoing training, and professional designations.
- Additional duties as assigned
Qualifications & Experience
Education:
- Bachelor's degree in Business or any other related degree
Experience:
- Related experience includes previous sales & service experience,
Licenses & Certifications
- Property & Casualty Licensed per state requirements
- Life License preferred
- Additional Designations preferred
Skills & Competencies
- Strong verbal and written communication skills, with excellent interpersonal abilities.
- Highly detail-oriented with strong analytical, problem-solving, and decision-making skills.
- Proficient in Microsoft products and other technical tools relevant to the role.
- Self-starter with the ability to think strategically, work independently, and demonstrate initiative.
- Team-oriented with a positive, collaborative "Can Do" attitude.
- Ability to identify, research, and resolve problems, and review materials for accuracy to summarize policies for customers.
- Organized, professional, and passionate about the insurance industry, with a commitment to continuous learning.
Why Work for Ansay?
Ansay is a growing, family owned, employee-focused insurance agency with strong community roots. We value collaboration, continuous improvement, and professional growth, and we invest in our people through training, technology, and career development opportunities.
At Ansay & Associates we believe in building lasting relationships and bringing every customer a level of service that exceeds expectations - It's the Ansay Way! As such the following core values guide our behaviors: Respect - Compassionate and Loyal Integrity - Honesty and Trustworthy, Accountability - Responsible for Actions & Results, Passion - Unfailing Dedication & Pride In Work, Positive "I Can Do" Mentality - Constant, Never-Ending Improvement, Excellence / Professionalism - High Expectations & Pursuit of Opportunities to further our Capabilities
Benefits & Perks
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Professional development and designation support
- Career growth opportunities