About the Opportunity:
We are seeking a dedicated, client-facing professional to handle pre-suit case management and guide injured clients seamlessly through the legal process.
If you thrive in a collaborative legal environment, possess strong communication skills, and excel at maximizing case values through meticulous file preparation, we want to hear from you.
Responsibilities:
- Manages personal injury files (auto, slip-and-fall, wrongful death) from intake through resolution.
- Acts as the primary contact, providing regular case updates and support.
- Requests and organize medical records, bills, and treatment documentation.
- Communicates with adjusters, insurance carriers, and opposing counsel regarding claims.
- Drafts demand packages, medical chronologies, and summaries for attorney review.
- Monitors medical expenses, lost wages, liens, and client balances.
- Keeps digital case files updated using firm legal software.
- Monitors critical litigation milestones and Florida statutes of limitations.
- Assists attorneys with evidence gathering, depositions, and trial preparation.
- Handles new client intake and maintain strict HIPAA and firm confidentiality.
NOTE: Applicants must be U.S. citizens or permanent residents (Green Card holders) to be considered for this position.
Job Type: Full-time, Permanent
Benefits include: Medical, dental, vision.
Work Set Up: Onsite at Fort Lauderdale, FL 33301.
Requirements:
- Bachelor's degree is highly preferred.
- 3+ years of experience as a Case Manager, Paralegal, or Legal Assistant in a plaintiff personal injury firm.
- Proven success working directly with insurance adjusters, medical providers, and attorneys.
- Proficient in legal software like Filevine, Litify, SmartAdvocate, CASEpeer, Needles, Clio or other similar systems.
- Able to accurately review, interpret, and summarize medical bills and treatment records.
- Strong multi-tasking skills with the ability to manage a busy, active caseload.
- Empathetic, professional, and dedicated to exceptional client service.
- Prior litigation support experience is a plus but not mandatory.