This role is essential in ensuring cases move efficiently and clients receive excellent service throughout their claim.
Responsibilities:
Manage a caseload of personal injury cases from intake through settlement
Maintain regular communication with clients to provide case updates and gather information
Request and organize medical records and bills
Communicate with insurance companies, medical providers, and other parties involved in the case
Assist attorneys in preparing demand packages and case documentation
Track treatment progress and follow up with clients regarding medical care
Maintain accurate and organized case files within the case management system
Assist with scheduling appointments, depositions, and other case-related activities
Qualifications:
1+ years of personal injury case management experience preferred
Strong organizational and multitasking skills
Excellent communication and client service skills
Experience requesting and reviewing medical records and bills
Familiarity with personal injury case management software is a plus
Ability to work in a fast-paced environment and manage multiple cases simultaneously
Strong attention to detail
Compensation & Benefits:
Competitive salary based on experience
Paid time off
Health benefits (if applicable)
Opportunity for growth within the firm