Contract Case Manager - Personal Injury
Location: Oakland, CA (100% In-Person)
Duration: 3-Month Contract Assignment
Pay Rate: $32.00-$35.00 per hour, depending on experience
Schedule: Full-Time, Monday-Friday
Position Overview
We are seeking an experienced Personal Injury Case Manager for a 3-month contract assignment in our Oakland office. This role is responsible for managing pre-litigation personal injury cases from intake through settlement. The ideal candidate will have strong organizational skills, the ability to handle a high-volume caseload, and experience working directly with clients, medical providers, and insurance carriers.
Responsibilities
- Open and manage third-party liability, uninsured motorist (UM), and underinsured motorist (UIM) claims
- Request and obtain lien information from Medicare, Medi-Cal, VA, health insurance carriers, and subrogation departments
- Request, organize, and review medical records and billing statements
- Obtain police reports, collision reports, and other accident-related documentation
- Review records and prepare settlement demand packages
- Maintain consistent communication with clients regarding case status and treatment updates
- Communicate with insurance adjusters, lienholders, and medical providers
- Track case deadlines and follow up on outstanding records, bills, and liens
- Maintain accurate case files and case management system records
- Support attorneys with case development and settlement preparation
Qualifications
Required:
- Minimum of 2 years of plaintiff personal injury experience
- Experience handling third-party, UM, and UIM claims
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks and manage multiple cases simultaneously
- Strong computer and case management software skills
- High level of professionalism and sound judgment
- Ability to work independently in a fast-paced environment
Preferred:
- Spanish/English bilingual
- Experience obtaining and managing medical records, billing, and lien resolution
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.