Responsibilities:- Installs personal computer hardware and peripheral components such as monitors, keyboards, printers, scanners and disk drives.
- Loads and verifies correct operation of software packages such as operating system, word processing and spreadsheet programs, etc. Performs network connection set-up; and user profile, data, and application migration from workstation to workstation.
- Identifies and resolves hardware, software, and operating system problems, makes minor repairs or refers to application specialists.
Environment:- Microsoft Desktop OS, Microsoft 365 Services, SCCM, and Active Directory; Trellix ENS, LPR Printing