Personal Banking Representative

Job Description:

Now hiring for a Personal Banking Representative

Location: Abilene, TX

Pay Rate: $20.00 - $27.00 per hour

We are looking for an experienced banking professional to join a growing community bank in Abilene. This position is focused on building customer relationships, assisting with new and existing accounts, and providing excellent service to bank customers.

Job Duties

• Open and maintain checking, savings, CDs, and other deposit accounts
• Assist customers with account changes, documentation, and questions
• Process deposits, withdrawals, payments, check orders, and other transactions
• Explain banking products and services and identify opportunities to meet customer needs
• Build and maintain strong customer relationships
• Provide professional and responsive customer service
• Ensure account documentation and customer information are accurate
• Follow bank policies, procedures, and regulatory requirements
• Maintain confidentiality of customer and account information

Education Requirements

• High school diploma or GED required.
• Associate degree, business coursework, or administrative support training preferred.

Experience Requirements

• At least one year of administrative, office support, receptionist, or clerical experience preferred.
• Strong organizational skills with the ability to prioritize multiple responsibilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and common office software.
• Professional demeanor with strong attention to detail and customer service skills.

Preferred Qualifications

• Previous banking experience preferred
• Experience with new accounts, teller operations, universal banking, or personal banking highly preferred
• Strong customer service and communication skills
• Excellent attention to detail and accuracy
• Professional appearance and demeanor
• Ability to handle confidential information
• Ability to work effectively in a team environment

Physical Capabilities

• Ability to remain seated or stand for extended periods while performing office tasks.
• Frequent use of computers, telephones, and other standard office equipment.
• Occasional lifting or moving of office supplies and materials up to 20 pounds.
• Ability to communicate effectively with coworkers, customers, and visitors.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Professional Environment focused on teamwork, growth, and success.

"Worked in Payroll. Had a great boss who was fair, good at managing our team. She understood life/work balance as long you were getting your job done. Great communicator!" - Administrative Support Specialist, Staffmark

Click apply, and let's make this official.

What You Will Do

As a Personal Banking Representative you will provide administrative support by coordinating schedules, maintaining records, preparing documents, answering communications, organizing files, and assisting coworkers with daily operational needs. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and customer-focused approach.

Open and maintain checking, savings, CDs, and other deposit accounts • Assist customers with account changes, documentation, and questions • Process deposits, withdrawals, payments, check orders, and other transactions • Explain banking products and services and identify opportunities to meet customer needs • Build and maintain strong customer relationships • Provide professional and responsive customer service • Ensure account documentation and customer information are accurate • Follow bank policies, procedures, and regulatory requirements • Maintain confidentiality of customer and account information • Work closely with the branch team to support daily operations

A Personal Banking Representative plays an important role in creating order, consistency, and professionalism in the workplace. This position supports business operations by helping manage documents, schedules, communications, data, and day-to-day office tasks.

The Personal Banking Representative role requires strong time management, clear communication, and the ability to work accurately with information. Candidates who are organized, patient, and proactive can make a meaningful impact in this type of position.

Strong administrative support helps teams stay productive and focused. A skilled Personal Banking Representative keeps details moving, supports coworkers, and contributes to a more efficient and reliable work environment.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.