Permit Technician

Permit Technician

Salary

$22.63 - $31.68 Hourly

Location

Municipal Services Building, AZ

Job Type

Full-Time

Job Number

2026-01064

Department

Development Services

Opening Date

05/21/2026

Closing Date

5/31/2026 11:59 PM Arizona

• Description
• Benefits
• Questions

Description

This job classification description is intended to be generic in nature and not an exhaustive list of all duties and responsibilities. The specific tasks/duties may vary based on position assignment and as determined by the Town of Queen Creek.

JOB CLASSIFICATION SUMMARY

Positions assigned to this class are responsible for providing technical information to customers including interpretation of Town codes, ordinances, policies relating to setbacks, zoning, etc. and conducting plan review verification on permit submittals for accuracy and completion.

DISTINGUISHING CHARACTERISTICS

This is a fully qualified, experienced level administrative classification in the management support and analysis job family. Incumbent(s) performs the full range of support duties under general supervision. Classification requires solid knowledge of transactional and/or work standards for completing tasks and assignments of a varied nature. Work may vary from basic to more complex duties and issues but are generally within expected parameters.

Examples of Duties

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs.

• Processes building permits, ensuring completeness and accuracy against records; determines applicable fees based on permit type; issues permits.
• Assists customers at the front counter, on the phone and via email with various questions related to submittal procedures, permit requirements, fees, plan review timelines and other building safety related concerns or responsibilities.
• Receives and processes routine new home permits.
• Discards paper and electronic files in accordance with applicable laws and maintains detailed logs to insure proper documentation.
• Creates documentation and communicates with applicants regarding refunds when applicable.
• Performs related work as assigned.

Typical Qualifications

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:

Associate's Degree from an accredited college or university and 2 years of experience in building, engineering, architecture, planning, or a related field; or an equivalent combination of directly related education and experience.

LICENSING/CERTIFICATION REQUIREMENTS

• ICC Permit Technician Certification or the equivalent

KNOWLEDGE

• Building permit processes;
• Types of permits;
• Organizing and reviewing construction documents;
• Basic mathematical principles;
• Applicable Federal, state and local laws, codes, ordinances, rules and regulations;
• Making sound decisions based on established policies and procedures;
• Office procedures, methods, and equipment;
• Standard office equipment including the computer and programs relevant to the performance of applicable duties and responsibilities;
• Customer service principles;
• Modern office procedures, methods, and equipment;
• Basic filing and recordkeeping principles and practices;
• Word processing methods;
• English language, grammar, and punctuation.

SKILLS

• Interpreting applicable Federal, state and local laws, codes, ordinances, rules and regulations;
• Compiling data and using critical thinking skills;
• Using computers and related software applications;
• Providing customer service;
• Performing basic mathematical calculations;
• Operating standard office equipment;
• Entering data into computerized systems;
• Composing routine business correspondence;
• Using modern office equipment;
• Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

Application Deadline: Sunday, May 31, 2026 at 11:59 PM

First-Round Interviews: Week of June 8, 2026

Second-Round Interviews: Week of June 15, 2026

Anticipated Start Date: July 6, 2026

Supplemental Information

OVERALL PHYSICAL STRENGTH DEMANDS:

Physical Strength for this classification is indicated below with an "X"

X

Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Medium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS:

C

F

O

R

N

Continuously

Frequently

Occasionally

Rarely

Never

2/3 or more time

1/3 to 2/3 of time

Up to 1/3 time

< 1 hour per week

Never occurs

Note: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

Physical Demand

Brief Description

C

F

O

R

N

Standing

Communicating with co-workers, observing work site, observing work duties

X

Sitting

Desk work

X

Walking

To other departments/offices/office equipment

X

Lifting

Supplies, files

X

Carrying

Supplies, files

X

Pushing/Pulling

File draws, tables and chairs

X

Reaching

For supplies, for files

X

Handling

Paperwork

X

Fine Dexterity

Computer keyboard, telephone pad, calculator, calibrating equipment

X

Kneeling

Filing in lower drawers, retrieving items from lower shelves/ground

X

Crouching

Filing in lower drawers, retrieving items from lower shelves/ground

X

Crawling

Under equipment

X

Bending

Filing in lower drawers, retrieving items from lower shelves/ground

X

Twisting

From computer to telephone, getting inside vehicles

X

Climbing

Stairs, step stool

X

Balancing

On step stool

X

Vision

Reading, computer screen, driving

Hearing

Communicating with co-workers and public and on telephone, listening to equipment

X

Talking

Communicating with co-workers and public and on telephone

X

Foot Controls

Driving

X

Other (Specify)

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

Insert

ENVIRONMENTAL FACTORS:

D

W

M

S

N

Daily

Several Times Per Week

Several Times Per Month

Seasonally

Never

Health & Safety Factors

D

W

M

S

N

Health & Safety Factors

D

W

M

S

N

Mechanical Hazards

X

Respiratory Hazards

X

Chemical Hazards

X

Extreme Temperatures

X

Electrical Hazards

X

Noise and Vibration

X

Fire Hazards

X

Wetness/Humidity

X

Explosives

X

Physical Hazards

X

Communicable Diseases

X

Physical Danger or Abuse

X

Other (Specify Below

PROTECTIVE EQUIPMENT REQUIRED:

None

NON-PHYSICAL DEMANDS:

C

F

O

R

N

Continuously

Frequently

Occasionally

Rarely

Never

2/3 or more time

1/3 to 2/3 of time

Up to 1/3 time

< 1 hour per week

Never occurs

Description of Non-Physical Demands

C

F

O

R

N

Time Pressure

X

Emergency Situation

X

Frequent Change of Tasks

X

Irregular Work Schedule/Overtime

X

Performing Multiple Tasks Simultaneously

X

Working Closely with Others as Part of a Team

X

Tedious or Exacting Work

X

Noisy/Distracting Environment

X

Other (Specify Below)

PRIMARY WORK LOCATION:

X

Office Environment

Warehouse

Shop

Recreation/Neighborhood Center

Vehicle

Outdoors

Combination of Office, Vehicle and Field

Other (Specify Below)

The following is a list of employment benefits offered by the Town of Queen Creek to full-time employees. The list is for informational purposes only. It does not create or connote any contractual rights or obligations. Additional details will be provided upon hire and are available in the Town of Queen Creek Employee Handbook.

Major Benefits for Full-Time Employees

(Employees choose the benefits that best meet their needs.)

• Health Insurance
• Dental Insurance
• Vision Insurance
• Pre-tax unreimbursed medical and dependent care flexible spending accounts
• Arizona State Retirement System membership
• Short-term and Long-term disability insurance for the employee
• Town-paid basic life insurance
• Optional employee-paid employee and dependent supplemental life insurance
• Commuter life insurance for business travel and travel to and from work
• Deferred compensation plan (457) with employer match
• Retirement Health Savings Account
• Optional enrollment in Identity Protection Program
• Paid holidays, plus one floating holiday annually
• Vacation leave hours annually
• Four weeks of Paid Parental Leave
• Optional income replacement insurance
• Workers compensation insurance
• Employee assistance program; offers confidential individual/family, marriage, legal and financial counseling
• Training opportunities and continuing education opportunities, including tuition reimbursement for pre-approved programs
• Direct deposit of paychecks
• Wellness Programs with incentives

01

Each applicant must complete the supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. When answering supplemental questions, the information you provide must be substantiated within the application. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

Please select your highest level of completed education:

• Not completed high school
• High School or GED
• Associates or Vocational Degree
• Bachelors Degree
• Masters Degree or higher

03

What skills have you learned from previous jobs that you feel would lend themselves well to this job?

04

Do you have previous experience working for a municipality?

• Yes
• No

05

Do you currently hold an International Code Council Permit Technician Certification (or an equivalent certification), or are you able to obtain one within one year of your hire date?

• Yes
• No

06

How many years of experience do you have in building, engineering, architecture, planning, or a related field?

• 0
• 1 year but less than 2 years
• 2 years but less than 3 years
• 3 years or more

Required Question

Employer Town of Queen Creek

Address 22358 S.Ellsworth Rd

Queen Creek, Arizona, 85142

Phone (480) 358-3204

Website http://www.queencreekaz.gov/Jobs