| Location | Harrison County, MS |
| Salary | $43,509.31–$61,171.92 Per Year |
Performance Improvement Coordinator
Salary
$43,509.31 - $61,171.92 Annually
Location
24 - HARRISON COUNTY, MS
Job Type
Full-Time
Job Number
9068-0374-20261015harri
Department
0374 - MH-MS STATE HOSPITAL
Opening Date
10/15/2026
Closing Date
10/26/2026 11:59 PM Central
Agency Minimum Salary
$43,509.31
Agency Maximum Salary
$61,171.92
About the Agency
The mission of Specialized Treatment Facility (STF) is to promote and strengthen the mental health and the education of up to 48 adolescent males and females who are experiencing behavioral difficulties in their homes, schools, and communities. Employees are charged with the responsibility of furthering STF's mission by exhibiting the core values that are at its heart: Teamwork, Respect, Compassion, Integrity, and Safety. Specialized Treatment Facility employs milieu therapy as the foundation for the treatment of its residents. Milieu therapy is a planned treatment environment in which everyday events and interactions are therapeutically designed for the purpose of enhancing social skills and building confidence. This therapy uses common structures familiar to all children, such as daily routines, consistent rules and activities. The Project Manager I (Performance Improvement Coordinator) provides program-wide performance improvement to ensure we meet goals and expectations and improve STF processes. The Performance Improvement Coordinator is immediately supervised by the Compliance Officer. Call Human Resources for more information (228)328-6000.
About the Position
The guiding principle of Performance Improvement is that each resident must be provided with the highest quality care, services and treatment. The direction of this treatment is with total and uncompromising application of federal, state and departmental regulations. The primary goal of Performance Improvement is to provide objective, systematic monitoring of services and the environment, and to pursue resolutions to any obstructions which impede the application of all standards to each resident's care using an aggregate of assigned activities. Each resident will be ensured of the following qualities 1. Quality of Content: Conformity between the present standards and the actual practice of services. 2. Quality of Process: The total well-being of the resident through conformity to good practice by all service providers. Inter-departmental relationships, sequencing of events and inter-action with residents provide the framework for service provision. 3. Quality of Structure: The organization and maximum utilization of facilities, supplies and manpower as it relates to the flow of service. 4. Quality of Outcome: Measurable aspects of resident services which affect the resident's outcome-based performance. 5. Quality of Impact: The effect that performance improvement provides on the total resident population of this facility. Responsibilities and Duties The Performance Improvement Coordinator is responsible for all aspects of the program-wide performance improvement process. This position is the PI committee chair. This position reports on data for areas which the PI Coordinator is responsible, actively follows-up on action items from monthly meeting; receives and reviews PI reports from other departments prior to meeting; follows up on discrepancies/issues as needed, actively pursues areas, processes, etc. throughout the facility where improvement may be needed, annual review of PI goals to suggest revisions and additions to PI goals as necessary; collection and analysis of PI, strategic plan data, inputting strategic plan data into programs used, review use of special procedures with MANDT team; knowledge of accreditation and licensing standards and skills to ensure ongoing compliance and survey readiness, primary contact for on-site reviews with Joint Commission, Medicaid and Department of Health, review of agencies' standards as they are revised; ensuring STF's compliance with agencies' standards, including communicating any changes to responsible staff and updating applicable STF policies and procedures, completion of annual Joint Commission focused assessment and application, coordinate with program director for responses to any compliance issues; conducting post-discharge follow-ups, contacting parents/guardians, contacting community mental health, MYPAC providers or other sources re resident's post-discharge progress; chart audits, including actively following up on discrepancies, inputs discrepancies and status updates in documentation review database, follows-up on seclusion/restraint forms/data to ensure completion, compliance with policies and that effort was made to avoid use of emergency procedure(s). May need to provide impromptu or formal training to staff in conjunction with Training Director, if a therapist is known to be leaving the facility, audit charts of their caseload prior to their leaving, may assist Medical Records Clerk with routine chart audits. Maintains de-escalation and lifesaving techniques such as Mandt and CPR certification as required by STF. Maintains a valid driver license and liability insurance to be a driver of a state vehicle. All STF employees are responsible for reading, understanding, and adhering to all policies, protocols, and memorandums. Universal Precautions and Infection Control policies must be adhered by all STF employees.
What youll need to be Successful
Performance Improvement Coordinators are expected to possess a range of knowledge, skills, and abilities to effectively implement and evaluate improvement initiatives. Here are some of the key areas where these professionals excel: Healthcare Knowledge: Understanding healthcare practices, regulations, and best practices is crucial for performance improvement coordinators. This includes knowledge of medical practices, staffing needs, and compliance with government regulations. Communication Skills: Strong communication skills are essential for interacting with healthcare professionals and conveying information effectively. Data Analysis: Proficiency in data analysis and statistical process control is necessary for evaluating performance metrics and implementing corrective actions. Administrative Skills: Administrative skills are vital for planning, assigning, supervising, and reviewing activities, as well as managing budgets and preparing reports. Collaboration: Coordinators often work with various healthcare professionals and departments, so collaboration and teamwork are important skills. Problem-Solving: The ability to identify opportunities for improvement and develop effective solutions is a key competency for performance improvement coordinators. Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities. Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements. Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success. Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety. Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities. Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome. Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques. Provides education and training on accreditation compliance and accreditation matters. Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patients status.
Preferred Qualifications
Typically requires a Bachelor's degree and 0-2 years of experience. AGENCY PREFERRED QUALIFICATIONS: Behavioral mental health experience preferred.
No available description
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
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What is the highest level of education (or semester hours of college) you have completed?
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406