Performance Improvement Analyst-Ambulatory-Administration (Ambulatory Services)

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Performance Improvement Analyst-Ambulatory-Administration (Ambulatory Services)

Category

Administrative Support

Schedule

Full Time

Job Number

R0275610

Shift

Day

Location

Rancho Mirage, CA 92270

Hours

8 Hour Shift*

Department

Administration (Ambulatory Services)

Salary Range

$41.00-$62.28 / hour

• For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.

Current employees must apply through Workday via the Jobs Hub

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Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Qualifications
• Job Objective
• Responsibilities
• Essential Skills

Job Description:

Education:

Required: Bachelor's degree in Healthcare Administration, Public Health, Nursing, Business, Data Analytics, or related field

Licensure/Certification:

Preferred: Epic certification; Certified Professional in Healthcare Quality (CPHQ), Certified Business Intelligence Analyst (CBIA), Lean Six Sigma Green Belt or Black Belt

Experience:

Required: Five (5) years of experience in healthcare quality improvement, performance improvement, business intelligence/data and analytics, or regulatory reporting in an acute care setting

Preferred: Experience with data extraction and healthcare data warehousing

Job Objective:

Serves as a strategic analytics partner within the Ambulatory Division. Responsible for healthcare quality analytics, Ambulatory Division reporting infrastructure, regulatory metric data oversight, and executive-level reporting. Leads complex analytic initiatives that support Ambulatory Division strategic priorities, regulatory compliance, value-based care performance, and operational transformation. Functions as a subject matter expert in healthcare quality metrics and reporting frameworks and partners directly with executive leadership, clinical leaders, operational teams, and Business Analytics to translate data into sustainable, measurable improvement.

Essential Responsibilities:

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Partners with other Ambulatory departments on the interpretation, validation, and reporting of data required for quality programs, payor metrics, and regulatory agencies, ensuring accurate data extraction, measure calculation, and compliant submissions.
• Partners with the Ambulatory Project Managers in the evaluation and improvement of outpatient workflows, ensuring alignment with clinical, administrative, and organizational priorities.
• Develops and delivers advanced data analyses and visualizations using tools such as Power BI and Tableau to support decision‑making across operational, financial, and clinical domains.
• Partners with Business Analytics on data extraction, transformation, and integration processes, leveraging healthcare data warehousing environments to ensure data accuracy and consistency.
• Prepares and presents executive‑level reports, dashboards, insights, and recommendations, translating complex analytical findings into clear, actionable strategies for leadership.
• Influences and engages key stakeholders across clinical and administrative areas to drive adoption, support change initiatives, and advance organizational performance improvement goals through the use of data.
• Communicates with team members and participates in appropriate committees to report process-outcome information.
• Provides education to customers regarding reports, specific data elements and other issues as identified.
• Supports Root Cause Analysis process as requested.
• Performs other duties as assigned.

Essential Skils:

• Written and verbal communication skills
• Ability to influence stakeholders and drive change across clinical and administrative domains
• Advanced data analysis and visualization skills (Excel, Power BI, Tableau)
• Strong understanding of inpatient and outpatient healthcare operations
• Ability to translate and communicate complex topics in a variety of forums, tailoring communications to effectively fit and influence the targeted audience; strong executive presence, presentation, negotiation and communication skills
• Ability to adapt quickly to changing priorities and unexpected situations
• Ability to speak in front of groups with confidence and clarity
• Ability to collect, analyze and disseminate data, including financial, clinical, and statistical data
• Ability to effectively communicate in a positive and professional manner
• Computer skills, to include data entry, spreadsheets, graphics, and other enterprise systems
• Strong understanding of quality programs, payor, and regulatory reporting structures

Apply Now

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Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

View Full Benefits

A Culture of Positivity and Support

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

Neonatal Nurse

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

Richard

Nursing Supervisor

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.

Jennifer

Registered Nurse

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Eisenhower Health

39000 Bob Hope Drive,

Rancho Mirage, CA 92270

(760) 837-8500

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