D1 Training Prosper | Prosper, TX
About D1 Prosper
D1 Prosper is not a traditional gym. We are a coach-led athlete development system focused on long-term performance, structure, accountability, and measurable results for youth athletes and adults.
We are building a high-energy, high-accountability culture centered around:
- Athlete development
- Parent communication
- Performance tracking
- Elite customer experience
- Strong community presence
This role is ideal for someone who thrives in a fast-paced environment, connects naturally with people, and knows how to drive urgency, trust, and follow-through.
Position Overview
The Performance & Enrollment Lead is responsible for:
- Converting leads into memberships
- Conducting athlete/parent consultations
- Managing follow-up and communication
- Supporting member retention and experience
- Helping drive overall revenue growth inside the facility
This is a relationship-driven sales and operations role inside a performance training environment.
You will work directly with:
- Parents
- Student-athletes
- Adult members
- Coaches
- Local community relationships
Key Responsibilities
Enrollment & Sales
- Conduct athlete and parent consultations alongside coaches
- Guide prospects through assessments and recommended training paths
- Follow up on leads, no-shows, and expired members
- Help drive PT, semi-private, and membership conversions
- Maintain high conversion standards and pipeline organization
- Execute phone, text, email, and in-person follow-up
Member Services
- Deliver high-level customer service and communication
- Help maintain a positive member experience from onboarding through retention
- Support member check-ins, account management, and scheduling
- Assist with retention conversations and roster management
- Coordinate parent communication and athlete milestone tracking
Facility & Culture
- Support a high-energy, team-first environment
- Maintain professionalism and urgency during peak hours
- Work closely with coaches and leadership
- Represent the D1 Prosper brand in a positive and professional way
Ideal Candidate
We are looking for someone who:
- Has strong people and communication skills
- Is confident in consultative sales
- Can build trust quickly with parents and athletes
- Thrives in fast-paced environments
- Is organized and detail-oriented
- Has follow-through and accountability
- Brings positive energy and professionalism daily
Preferred Background
Experience in one or more of the following is preferred:
- Performance training
- Membership sales
- Hospitality or customer service
- Youth sports
- High-ticket or consultative sales
- CRM or lead management systems
Compensation Structure
Compensation may include:
- Base pay +
- Commission
- Performance bonuses tied to KPIs
- Growth opportunities within the organization
Key Performance Indicators (KPIs)
- Lead response time
- Consult-to-close conversion rate
- Monthly EFT growth
- PT / semi-private conversion
- Retention and member engagement
- Follow-up consistency and pipeline management
Schedule Expectations
This role includes afternoons, evenings, and occasional weekends based on facility needs and peak athlete traffic.
Peak operating hours are typically:
- 11:00AM– 7:00 PM weekdays (some Saturdays 9-12)
What Success Looks Like
Success in this role means:
- Strong lead conversion
- High member satisfaction
- Consistent follow-up
- Positive parent relationships
- Revenue growth
- Ownership mentality inside the facility
If you enjoy performance culture, relationship-driven sales, and helping athletes and families grow, we’d love to connect.
Apply today to learn more about the opportunity at D1 Training Prosper.