Per Diem Associate Patient Care Coordinator

Per Diem Associate Patient Care Coordinator at UnitedHealth Group

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Per Diem Associate Patient Care Coordinator

Mukwonago Wisconsin

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Caring. Connecting. Growing together.

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Per Diem Associate Patient Care Coordinator

Requisition number 2343083

Job category Healthcare Delivery

Primary location Mukwonago WI

Date posted 03172026

Overtime status Non-exempt

Travel No

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750 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Explore opportunities with Optum in strategic partnership with ProHealth Care.

ProHealth Care is proud to be a leader in health care services serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills compassion and innovation. Be part of a collaborative environment that strives for excellence nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.

Schedule This position is per diem. Employees are required to work 2 shifts per pay period.

Location Our offices are located at N16W24131 Riverwood Dr. Waukesha WI 53188 and 791 Summit Ave Oconomowoc WI 53066 and 240 Maple Ave. Mukwonago WI 53149

We offer 6-8 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities Greets visitors and patients in person Communicates by telephone or video conferencing upholding excellent customer service Handles confidential information appropriately by protecting and disclosing information to only those authorized Prioritizes by assessing and analyzing information Demonstrates technical knowledge and competence in departmental procedures Enters and updates patient demographic and financial information ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms confirming signatures are on file. Photocopiesscans documents as needed Provides patients with financial responsibility information and collects patient liabilities documents amount in the appropriate fields and balances the cash box daily Works with partnering departments Financial Counseling Scheduling Financial Clearance and clinical areas to ensure all aspects of the patients encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Meets or exceeds audit accuracy standards. Works worklists and error reports timely and proactively seeks assistance to resolve as needed May perform other duties upon request

Youll be rewarded and recognized for your performance in an environment that will challenge you and give