Must Have Technical/Functional Skills
Primary Skills:
- Understanding the Peoplesoft Finance
- Knowledge in trouble shooting, maintenance and support of Oracle PeopleSoft applications & financial reporting
- In-depth knowledge of Scrum and Agile Software Development Methodology
- Working knowledge of product development architecture
- Proficiency in the use of analytic tools and strong analytical thinking
- Ability to prioritize effectively
- Excellent knowledge of user-centered design principles
- Excellent oral and written communication, including presentation skills
- Ability to work with large teams and a variety of people, including users, product development team members and management team members.
- Understanding of design quality standards
- Experience in ASP, ASP.Net, C#, MVC, Angular, DevOps,
- HTML/CSS, JavaScript
- Reporting: Crystal Reports
- Experience in creating understanding documents based on available source code
- High proficiency in gathering and documenting requirements
- Familiarity with Agile methodologies and the ability to work in an Agile development environment
- Database: Understanding of SQL and ability to write complex SQL queries, ability to diagnose queries, and work with DBAs
- Leverage cloud technologies, specifically Amazon Web Services (AWS), to optimize system performance, scalability, and reliability
- Good to have understanding on Autosys
- Own end to end PeopleSoft application support across Production and Non Production environments.
- Ensure adherence to SLAs, OLAs, SLOs, and error budgets; publish service dashboards and reports.
- Manage Incident, Problem, Change, and Request processes aligned to ITIL.
- Drive root cause analysis (RCA), 5 Why, and preventive actions to reduce repeat incidents and MTTR.
- Plan and execute PeopleSoft PUM images, PeopleTools upgrades, tax/regulatory updates, and environment refreshes.
- Ensure batch processing, Process Scheduler (PSPRCSRV), integrations, and interface stability.
- Worked on Month end, quarter end and year end project activities.
- Worked in large service programming and ensuring offshore and onshore service model
Secondary Skills:
- Team Collaboration / Team Player
- Item Tracking experience (TFS)
- Basic understanding of Servers, Apache or IIS configuration.
- Knowledge of web SSL certificate renewal process
- On call support (weekends and off business hours) and production support.
Roles & Responsibilities
- Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements
- Defining the vision for the team's product and maintaining a cohesive vision throughout the process
- Creating a product road map based on this vision
- Managing the product backlog and prioritizing the tasks based on changing requirements
- Overseeing all stages of product creation, including design and development
- Monitoring and evaluating product progress at each stage of the process
- Working with the product team and end-users to deliver updates and status reports
- Participating in Scrum meetings and product sprints
- Meeting Contractual SLAs for production issue fixes. For Severity 1 tickets - SLA timelines can be as short as 4 hours. Production support can be needed at any time, any day, including night, weekend or holidays.
- Should have strong estimation skills to estimate the efforts needed to complete the planned changes.
- Take ownership of the existing system, ensuring its smooth operation and availability to end-users.
- Collaborate with stakeholders to gather requirements and understand business needs for change requests or enhancements.
- Analyze, design, and develop solutions to address change requests or enhancements, ensuring they align with business objectives and technical standards.
- Conduct thorough testing and debugging of applications to ensure high-quality deliverables.
- Provide technical support and troubleshooting assistance to end-users, resolving any issues or bugs that arise.
- Stay up to date with industry trends and best practices, continuously improving the system's performance, security, and usability.
- Collaborate with cross-functional teams, including project managers, business analysts, and product managers, to ensure successful project delivery.
- Document technical specifications, system configurations, and user guides to facilitate knowledge sharing and future maintenance.
Generic Managerial Skills:
Good communication skills, Analytical skills, quick learner and process oriented with a higher customer orientation.
Self-motivated team player willing to accept exciting new challenges and ready to explore.
Base Salary Range : $110,000 to $160,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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