People Shared Services Specialist

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. You’ll serve as a go-to resource for resolving complex employee inquiries, maintaining high data accuracy in HR systems, and improving processes through clear documentation and training.

IDR is seeking a People Shared Services Specialist to join one of our top clients for an opportunity in Los Angeles, California. In this role, you’ll provide advanced administrative and operational support across core HR/shared services functions, helping ensure a smooth employee experience from onboarding through offboarding. You’ll serve as a go-to resource for resolving complex employee inquiries, maintaining high data accuracy in HR systems, and improving processes through clear documentation and training.

Position Overview for the People Shared Services Specialist:

• Provide advanced HR/shared services support across onboarding, employee data management, payroll/benefits coordination, and offboarding
• Serve as a subject matter expert for assigned HR processes and system transactions, resolving complex employee inquiries
• Create, maintain, and continuously improve SOPs and workflows for specialized areas
• Train and support coordinators to ensure consistent, high-quality service delivery
• Maintain accurate employee records and promote operational excellence through strong attention to detail

Requirements for the People Shared Services Specialist:

• Prior experience supporting HR Shared Services and employee lifecycle processes (onboarding through offboarding)
• Strong working knowledge of HRIS/ATS/service management tools (Workday, Greenhouse, and ServiceNow preferred)
• Ability to create, maintain, and improve SOPs/process documentation with a continuous-improvement mindset
• Excellent customer service, communication, problem-solving, and multitasking skills in a fast-paced environment
• Professional HR certification (SHRM-CP or PHR)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with “STOP” and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).

PandoLogic. Keywords: Human Resources Coordinator, Location: Los Angeles, CA - 90040