People Operations Specialist

People Operations Specialist

LOCATION

Remote (U.S.)

COMPENSATION & SCHEDULE

• Pay: $38.00–$50.00 per hour, based on experience
• Schedule: Monday–Friday, standard business hours
• Employment Type: Full-time, W2 Contract

ROLE IMPACT

Join a fast-paced People Operations team where you'll help deliver an exceptional employee experience throughout the entire employee lifecycle. In this role, you'll serve as a trusted operational partner by managing HR processes, maintaining accurate employee data, and providing responsive support to employees and internal stakeholders. We're looking for someone who has successfully supported a startup or high-growth environment and is comfortable adapting to changing priorities, building scalable processes, and working with a high level of ownership. Success in this position requires exceptional attention to detail, strong customer service skills, and the ability to thrive in a collaborative, evolving organization.

KEY RESPONSIBILITIES

• Support end-to-end employee lifecycle processes, including onboarding, employee data changes, and offboarding activities.
• Manage background check processes for U.S. employees (Checkr), international employees (First Advantage/FADV), and contractors.
• Process and maintain I-9 employment eligibility verification in compliance with federal regulations.
• Serve as the first point of contact for HR inquiries by managing the HR Help Desk ticket queue and People Operations inbox, ensuring timely resolution and escalation when needed.
• Maintain accurate employee records and process transactions within Workday while ensuring data integrity.
• Partner with Recruiting, IT, Security, and cross-functional teams to coordinate seamless onboarding and employee transitions.
• Document and maintain standard operating procedures, workflows, and process documentation using Confluence and Google Workspace.
• Identify opportunities to improve HR processes, streamline workflows, and increase operational efficiency through automation where possible.
• Participate in People Operations projects and initiatives while ensuring compliance with established procedures and service level agreements.

MINIMUM QUALIFICATIONS

• 3+ years of experience in People Operations, Human Resources, HR Shared Services, or HR Operations within a fast-paced organization.
• 2+ years of hands-on experience with Workday or a comparable Human Resources Information System (HRIS).
• Experience working in a startup, scaling, or high-growth company where adaptability, ownership, and process improvement were essential.

CORE TOOLS & SYSTEMS

• Workday
• Jira or comparable ticketing system
• Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)
• Confluence
• Slack
• DocuSign
• Greenhouse

PREFERRED SKILLS

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• SHRM-CP certification or equivalent HR certification is preferred.
• Strong analytical, organizational, and communication skills with a passion for delivering an exceptional employee experience and continuously improving HR processes.

LEGAL NOTICE

Employment is contingent upon successfully completing applicable pre-employment screenings, which may include a background check and employment eligibility verification.

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