People and Culture Manager

Data Management & Analytical Thinking Demonstrates strong analytical skills by maintaining data integrity, preparing reports and dashboards, identifying trends, and using data to support operational improvements and informed decision-making. Applied Knowledge, Skills, and Abilities Bachelors degree in Human Resources, People & Culture, Business Administration, or related field preferred.5+ years of experience in People & Culture, Human Resources, or a related field, with experience managing P&C programs and processes.

People and Culture Manager: This is a full-time (40 hrs.), exempt, hybrid position based at our Vicente campus in San Francisco. Mission Statement: To be the place for all bay area children and families to find the care they need in support of their mental health and well-being. Vision Statement: For everyone we serve to gain a better understanding of self, build confidence, gain strength, and welcome joy. About Edgewood: Each person who works at Edgewood Center for Children and Families shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewoods successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters. Position Summary The People & Culture Manager P&C Operations is responsible for managing key P&C programs and processes that support a consistent, compliant, and positive employee experience. This role focuses on performance management administration, leave administration, benefits support, payroll coordination, recruiting support, and P&C reporting. The P&C Manager partners with leaders, employees, payroll providers, benefits vendors, and candidates to ensure accurate execution of P&C processes, timely reporting, and effective administration of employee programs. Essential Functions Performance Management Manage the organizations performance management process, including annual reviews, goal setting, check-ins, and performance documentation.Develop and maintain performance review timelines, communications, and tracking processes.Partner with managers to ensure timely completion of performance evaluations and related documentation.Maintain accurate performance management records and reporting.Identify opportunities to improve performance management processes and enhance consistency across the organization.Support leaders with tools, resources, and guidance related to the performance review process. Recruiting Support Support recruiting activities throughout the employee lifecycle, including job postings, candidate coordination, interview scheduling, and offer documentation.Partner with hiring managers to support an efficient and positive candidate experience.Assist with maintaining recruiting records, tracking candidate progress, and preparing recruiting reports.Support onboarding processes to ensure a smooth transition for new employees.Assist with recruiting projects and process improvements as needed. Leave Administration Manage employee leave administration processes, including medical leave, family leave, and other approved leaves of absence.Coordinate required documentation, tracking, and communications throughout the leave process.Partner with employees, managers, and leave providers to ensure timely and accurate leave administration.Support compliance with applicable leave requirements and company policies.Maintain confidential leave records and reporting. Benefits Administration Support Provide backup support for employee benefits administration, including health and welfare plans, retirement plans, and other employee programs.Assist employees with benefit-related questions and enrollment support.Support annual open enrollment activities, including communications, employee resources, and coordination with benefits providers.Partner with benefits vendors and internal stakeholders to resolve administrative issues.Maintain accurate benefits-related records and documentation. Payroll Support Provide payroll support by reviewing and coordinating employee data updates, status changes, and payroll-impacting information.Partner with payroll providers to support accurate and timely payroll processing.Assist with payroll audits, reconciliations, and reporting.Support resolution of payroll discrepancies and employee payroll questions.Maintain payroll-related documentation and records. P&C Reporting & Data Management Prepare and maintain P&C reports, dashboards, and metrics to support business needs and decision-making.Monitor P&C data accuracy and ensure timely updates within P&C systems.Provide reporting related to performance management, recruiting, leave utilization, benefits, payroll, and employee data.Identify trends and provide insights to support P&C planning and process improvements.Maintain organized and confidential P&C documentation. P&C Operations & Process Improvement Maintain P&C processes, procedures, and documentation to support consistent execution.Support compliance initiatives through accurate recordkeeping, reporting, and process adherence.Assist with P&C projects and initiatives as assigned.Identify opportunities to streamline P&C processes and improve the employee experience. Additional Responsibilities Maintain knowledge of P&C best practices, policies, and applicable regulations.Provide support for special projects and organizational initiatives as needed.Perform other duties and responsibilities as assigned. Core Competencies People & Culture Operations Excellence Demonstrates expertise in administering People & Culture programs and processes with accuracy, consistency, and a strong commitment to service.Effectively manages multiple priorities while ensuring compliance, operational efficiency, and a positive employee experience.Performance Management Coordinates and administers performance management programs, ensuring timely completion of performance reviews, goal setting, documentation, and reporting. Partners with leaders to promote accountability, consistency, and continuous employee development.Employee Relations & Customer Service Builds positive working relationships with employees, managers, candidates, vendors, and external partners. Responds to inquiries with professionalism, discretion, and a customer-focused approach while maintaining confidentiality and trust.Organization & Project Management Effectively plans, prioritizes, and manages multiple projects, deadlines, and competing priorities. Maintains organized records, develops efficient workflows, and follows through on commitments with minimal supervision.Compliance & Risk Management Maintains working knowledge of applicable employment laws, leave regulations, payroll processes, benefits administration, and organizational policies. Supports compliance through accurate documentation, reporting, recordkeeping, and adherence to established procedures.Data Management & Analytical Thinking Demonstrates strong analytical skills by maintaining data integrity, preparing reports and dashboards, identifying trends, and using data to support operational improvements and informed decision-making.Technical Proficiency Demonstrates proficiency with HRIS/P&C systems, applicant tracking systems, payroll systems, Microsoft Office Suite (Excel, Word, Outlook, Teams), and reporting tools. Learns new technologies quickly and applies them to improve operational effectiveness.Communication & Collaboration Communicates clearly and professionally in both verbal and written formats. Collaborates effectively across departments and with external vendors to ensure seamless execution of People & Culture processes and initiatives.Problem Solving & Continuous Improvement Identifies process improvement opportunities, recommends practical solutions, and implements changes that enhance efficiency, compliance, and the employee experience. Demonstrates initiative and adaptability in a dynamic work environment.Confidentiality & Professional Integrity Exercises sound judgment, discretion, and ethical decision-making when handling confidential employee information. Maintains the highest standards of professionalism, accountability, and integrity in all interactions.Healing-Centered Engagement Contributes to a workplace culture rooted in trauma-informed, healing-centered principles. Promotes an environment where employees feel respected, supported, and empowered to succeed.Cultural Humility & Equity Commitment Demonstrates an ongoing commitment to diversity, equity, inclusion, and belonging by fostering respectful relationships and supporting equitable People & Culture practices for employees of all backgrounds and identities. Applied Knowledge, Skills, and Abilities Bachelors degree in Human Resources, People & Culture, Business Administration, or related field preferred.5+ years of experience in People & Culture, Human Resources, or a related field, with experience managing P&C programs and processes.Experience supporting performance management programs, recruiting processes, leave administration, payroll support, and benefits programs.Strong organizational skills with excellent attention to detail.Ability to manage confidential information with professionalism and discretion.Strong analytical and reporting skills.Excellent communication and project management skills.Experience with P&C/HRIS systems and Microsoft Office applications. Preferred Qualifications P&C or HR certification (PHR, SHRM-CP, or equivalent).Experience supporting P&C compliance activities and audits.Experience managing P&C reporting and data analytics.Experience partnering with payroll and benefits vendors. Salary Information This position has a salary range of $85,000.00-$105,000.00. As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package: 16 days of PTO the first year and more thereafterNine paid holidaysFive health and wellness days off annually10% additional pay for community-relevant second language fluencyMedical/Dental/ and Vision plans403 B Retirement Plan with agency matchEmployee Assistance ProgramCommuter Benefits ProgramMedical and Childcare Flexible Spending AccountsPet InsuranceIdentity Theft Protection PlanPaid Employee Referral ProgramCareer advancement opportunitiesRetention bonuses for many positionsContinuing Education expense reimbursementProfessional licensing fee reimbursementProfessional Development reimbursement opportunitiesVerified Public Service Loan Forgiveness Employer Equal Opportunity Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.