People and Culture Advisor / Agency-Wide Trainer

Salary: $ 70,000-$80,000 per year

Location: Onsite 5 days a week

Founded in 1907, Catholic Charities San Francisco (CCSF) operates as an independent non-profit organization and is the social service agency of the San Francisco Archdiocese. Our mission is to serve and advocate for the poor, the sick, the distressed, children, youth, families, immigrants and seniors, regardless of race, religion, color, sex/gender identity, age, physical or mental disability, national origin, sexual orientation, or any other basis covered by law.

Under minimal supervision of the Director of People and Culture, the People and Culture Advisor is responsible for the employee’s Human Resources needs. The position’s focus is providing

mandatory trainings throughout the agency. The People and Culture Advisor is a one-stop shop for HR matters.

Training and Professional Development:

• Design and conduct effective training on specific Human Resources topics (e.g. performance evaluations, targeted recruitment, employee and labor relations, employment and labor laws both federal and state, new manager training, communication and teamwork, etc.)
• Liaising with managers to determine training needs and schedule training sessions
• Design and conduct trainings as needed to meet compliance for a variety of programs and
• Conduct seminars, workshops, individual training sessions
• Prepare educational materials such as module summaries, videos
• Partner with supervisors to support employee development and provide coaching based on feedback and performance insights.
• Conduct evaluations and surveys to identify areas of
• Monitor employee performance and response to
• Keep attendance and other
• Maintaining an up-to-date and accurate record of trainee progress and
• Provide clear, accurate information to applicants and respond promptly to their questions throughout the training process.
• Laying good examples by demonstrating the skills that are being
• Scheduling training sessions to minimize disruption to normal
• Provide ongoing advisory services to managers and staff regarding various topics to assist the growth and development of all staff and leadership.
• Recommend training and professional development to supervisors/managers to assist them in becoming successful leaders.

ER/LR/Employment Discrimination and Conflict Resolution:

• Intervene in various employee relations matters to provide resolution at the lowest possible
• Advise and support supervisors/managers in the implementation of corrective action conversations and documentation with staff.
• Develop and maintain positive working relationships with union
• Provide consultation to employees and supervisors/managers on ER/LR, Title VII, ADA/FEHA, ADEA, CBA and any other job-related laws and regulations.

Additional Duties and Responsibilities:

• Will lead certain department projects to successful
• Upon request, will represent the People & Culture department in various
• Will act as a resource to other People & Culture Advisors and provide guidance when
• Initiative to create a self-development
• Accurately enter and maintain candidate and employee data in the HRIS, ensuring up-to-date, compliant, and easily accessible records.
• Travel to various program sites to support training, meetings, investigations and onsite advisory support.
• Attend mandatory People & Culture meetings and agency wide meetings.

Maintain the confidentiality of the office of People & Culture at all times. Any breach of this confidentiality is grounds for immediate dismissal.

Ensure all work is done with analysis through an equity lens to ensure equitable outcomes for everyone. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

• Minimum 2 years People and Culture (HR Generalist) experience.
• Bachelor's degree and relevant industry experience required.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.

Knowledge, Skills & Abilities:

• Exceptional communication, presentation, and interpersonal skills to deliver engaging training, convey complex ideas clearly and build strong relationships across levels.
• A deep and thorough understanding of the business or organization, since an employee trainer aims to maximize the organization’s resources and build an efficient and productive workforce.
• Creative and innovative thinking, which enables the employee trainer to keep things fresh to hold trainees’ attention and improvise on their teaching style.
• Strong organizational and administrative skills to manage training logistics, timelines, budgets, and records with precision.
• Knowledge of employee and labor
• Basic knowledge of employment laws and
• Proficient in tracking training data, analyzing survey results, and generating reports to inform program improvements and decision-making.
• Ability to create and maintain good working relationships with internal and external constituents
• Strong critical thinking, sound judgment, and problem-solving skills to navigate complex situations and make effective decisions.
• Ability to pay attention to detail
• Self-motivated and capable of working independently with discretion when managing sensitive and complex issues.
• Customer-focused attitude
• Deep commitment to equity, diversity, and inclusion, with the cultural competence to engage effectively across diverse audiences and integrate these principles into all aspects of training and consultation.
• Ability to prioritize work
• Track employee training and development progress and provide data-informed recommendations to managers to support growth and performance.
• Provide consultation to supervisors/managers on leadership best practices

Preferred

• Bilingual (Spanish)
• Master’s degree

Prerequisites Required Prior to the First Day of Employment:

The work is predominantly conducted in an office setting.

Additional Information:

This position involves a six-month probationary period.

Compensation & Benefits:

We’re looking to find the best talent in the field – and we aim to keep it. Beyond providing competitive compensation based on education and experience, here’s what else we offer:

• A generous amount of vacation time/PTO
• Medical, Dental, & Vision
• Commuter and Cell Phone stipends
• 401 (k) Plan – We offer an employer match
• Commuter Checks – Save money when you use public transportation

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CATHOLIC CHARITIES IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER and is committed to

providing equal employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity, legal domicile status, veteran status, disability or AIDS/HIV status or any other characteristic protected under federal or state law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.