| Location | Arlington, VA |
Position Overview:
ITSC is seeking a Business Management Analyst II to support the Cybersecurity and Infrastructure Security Agency's national-level coordination bodies, specialized councils, and cross-sector working groups. This position will provide governance, operational analysis, project coordination, stakeholder
engagement, data reporting, and executive-product support within a complex interagency environment. The successful candidate will help improve operational visibility, coordinate highpriority engagements, track performance, and deliver accurate, leadership-ready products.
Key Responsibilities:
? Develop, maintain, and update council charters, bylaws, membership structures, procedural frameworks, and other governance documents.
? Support onboarding, governance training, compliance tracking, and membership recertification activities.
? Track governance actions, decisions, recommendations, approvals, deliverables, and
formal outputs.
? Maintain version-controlled documentation and prepare consolidated reports identifying updates, outstanding items, and recommended revisions.
? Plan and coordinate senior-level council meetings, cross-sector engagements, and
specialized working-group activities.
? Prepare engagement packages that include agendas, strategic pre-reads, executive briefings, schedules, and logistics documentation.
? Maintain meeting calendars, milestone plans, stakeholder workflows, attendance records, and engagement trackers.
? Prepare post-engagement summaries and action-tracking updates within established deadlines.
? Conduct qualitative and quantitative analyses of recommendations, decisions, action items, participation data, and performance measures.
? Develop dashboards, workflow diagrams, reports, infographics, decision matrices, and other analytical products for senior leadership.
? Conduct research and prepare white papers, issue analyses, strategic assessments, reference documents, and operational planning materials.
? Compile lessons learned, after-action reports, best practices, and cross-sector observations to support continuous improvement.
? Develop and maintain project schedules, process flowcharts, Plans of Action and Milestones, risk registers, and related project-management documentation.
? Monitor project risks, recommend mitigation strategies, and track deliverables through final acceptance.
? Collect and analyze stakeholder inputs, participation data, engagement outcomes, milestone progress, and performance metrics.
? Improve standard operating procedures and develop repeatable, auditable processes for data collection, reporting, and records management.
? Prepare executive-level briefings, memoranda, decision logs, leadership correspondence,
and other strategic communications.
? Provide rapid planning, analysis, documentation, and meeting support during emergent events.
? Maintain council records in accordance with FACA, DHS Directive 093-01, General Records Schedule 6.2, and other applicable requirements.
? Perform quality assurance and compliance reviews to ensure deliverables meet CISA and
Required Qualifications:
? Four to eight years of experience in business analysis, program support, project
management, policy analysis, governance, data analysis, or federal operations.
? Ability to obtain and maintain a favorable DHS Suitability/Fitness Determination.
? Experience supporting councils, committees, working groups, program offices, or multistakeholder
initiatives.
? Demonstrated experience developing reports, briefings, dashboards, project schedules,
process maps, or other decision-support products.
? Strong qualitative and quantitative analytical skills.
? Experience tracking projects, risks, milestones, action items, deliverables, and
performance measures.
? Excellent research, writing, editing, presentation, and stakeholder-communication skills.
? Strong attention to detail and experience performing quality assurance on executive-level
products.
? Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Teams.
? Ability to manage competing priorities and respond effectively to accelerated or time sensitive
requirements.
? U.S. citizenship.
Preferred Qualifications:
? Bachelor's degree in business administration, management, public policy, homeland
security, cybersecurity, data analytics, or a related field.
? Previous experience supporting DHS, CISA, another federal agency, or a government
contractor.
? Familiarity with national-level councils, interagency coordination bodies, critical
infrastructure, or cross-sector engagement.
? Knowledge of FACA, DHS Directive 093-01, federal records management, or regulatory
compliance.
? Experience using Microsoft Project, SharePoint Online, Power BI, Drupal, Qualtrics, or
similar platforms.
? Experience with data visualization, statistical analysis, performance measurement,
workflow automation, or process improvement.
? Project-management or business-analysis certification.
? Knowledge of cybersecurity, physical security, critical infrastructure resilience, or national security.
Work Environment:
Work will primarily be performed at CISA facilities in Arlington, Virginia. Telework may be permitted with government approval. The position may require occasional travel and short-notice support during emergent events.
ITSC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.