Join Our Team and Make Recovery Possible 

What You'll Do

• Provide leadership, supervision, and support to a team of Certified Peer Support Specialists (CPSS).
• Foster a recovery-oriented culture grounded in hope, self-determination, person-centered planning, and community inclusion. 
• Provide administrative and supportive supervision to Peer Support staff, including regular individual supervision, coaching, and professional development. 
• Plan work assignments, coordinate caseloads, and monitor staff performance based on the needs of the individuals served. 
• Review service documentation to ensure quality, compliance, and adherence to Medicaid and agency standards. 
• Collaborate with Certified Peer Support Specialists and the individuals they serve to support recovery-oriented, person-centered services. 
• Monitor participant progress and the effectiveness of services, ensuring recovery goals remain the focus of service delivery. 
• Facilitate team meetings, quality improvement activities, and ongoing staff development. 
• Facilitate or co-facilitate recovery-focused groups based on participant needs and interests. 
• Ensure referrals and connections to community resources are completed to support participants in achieving their recovery goals. 
• Serve as a resource and advocate for Peer Support Services within the organization and throughout the community. 
• Promote a positive team environment that values lived experience, recovery, respect, and continuous learning.

What We're Looking For

•  Qualified Professional (QP) as defined by North Carolina mental health service requirements (Bachelors degree with 2-4 years, depending on degree, post degree experience with ADULTS with serious mental illness)
•  Knowledge of recovery-oriented principles, peer support philosophy, and the North Carolina Certified Peer Support Specialist role. 
•  Experience supervising, mentoring, or leading behavioral health staff. 
•  Strong leadership, coaching, and team development skills. 
•  Ability to foster a culture of hope, recovery, self-determination, and person-centered care. 
•  Experience reviewing documentation, monitoring quality, and ensuring compliance with Medicaid and agency standards. 
•  Excellent communication, organizational, and problem-solving skills. 
•  Experience collaborating with community providers and coordinating services. 
•  Ability to work independently while building a strong, collaborative team environment. 
•  Valid North Carolina driver's license, reliable transportation, and the ability to travel throughout the community.

Why You'll Love Working Here

•  Competitive salary 
•  Comprehensive benefits package 
•  Paid time off and holidays 
•  Ongoing training and professional development 
•  Supportive leadership 
•  Opportunities for career growth 
•  The opportunity to make a meaningful difference every day