Peer Support/EMT (55567)

Health Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We're hiring for a full-time EMT Peer Support to join our Crisis Services Team at 1310 Chinook Ln, Pueblo, CO.

Work schedule: Must be able to work Twelve (12) hour shifts Friday, Saturday and Sunday 7pm-7am

What You'll Be Doing

We are seeking an empathetic and skilled EMT Peer Support Specialist to join our mental health crisis and mobile crisis response services team. In this role, you will provide crisis intervention, emotional support, and immediate medical assistance to individuals experiencing mental health crises in various community settings. As an EMT Peer Support Specialist, you will collaborate closely with mental health professionals and emergency response teams to ensure comprehensive and effective crisis response and mobile outreach services.

RESPONSIBILITIES: As an EMT Peer Support under the supervision of the Director of Crisis.

• Respond promptly and compassionately to mental health crisis and mobile crisis calls, providing on-site support and medical assistance as needed
• Conduct initial assessments of individuals in crisis medical needs
• Utilize your EMT training and experience to provide immediate medical care and support, such as administering first aid, assessing vital signs, and managing any physical health emergencies
• Establish rapport and build trust with individuals in crisis, offering non-judgmental and empathetic peer support
• Collaborate with mental health professionals, law enforcement, and other emergency response teams to coordinate and implement crisis intervention strategies
• Facilitate de-escalation techniques and utilize crisis prevention strategies to help individuals regain emotional stability
• Document all interactions, assessments, and interventions accurately and in a timely manner, adhering to confidentiality and legal guidelines
• Provide ongoing emotional support, actively listening to individuals' concerns and providing encouragement and validation
• Collaborate with a multidisciplinary team, including mental health clinicians, social workers, and emergency responders, to ensure a coordinated and comprehensive crisis response
• Participate in regular team meetings, case conferences, and trainings to enhance crisis intervention skills, EMT skills, trauma-informed care, and peer support technique.
• Maintain knowledge of current mental health crisis response protocols, EMT protocols, policies, and best practices
• Other assigned duties

Physical requirements include the following:

• Requires full range of body motion
• Manual and finger dexterity and eye-hand coordination
• Requires standing, walking, and staying stationary for prolonged periods
• Occasionally lifts and carries items up to 25 pounds
• Requires exposure to communicable diseases and bodily fluids
• Requires working under stress in emergencies
• Requires a normal range of hearing and eyesight to record data electronically and communicate with patients
• Frequently operates a computer and other office equipment to record health data
• Constantly communicates with clients and others
• Frequently drives between facilities or for other assigned duties

What You'll Like About Us

• Competitive pay $19.24-$22.06 Hourly (Dependent on experience, certification and shift)

• Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program

• Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.

• HS Funded: EAP, LifeLock, Direct Path, Life and AD&D, LTD

• Retirement 403(b) with employer match up to 6%

• Additional Insurance: FSA, Voluntary Life, Sun Lice Voluntary benefits, and pet insurance

• Childcare

• Flexible work schedule

• Employee recognitions and celebrations

• Warm and friendly work environment in which staff respect and learn from one another

What we're looking For-The Must-Haves

• Valid certification as an Emergency Medical Technician (EMT) is required.
• Previous experience working as an EMT in crisis response or emergency medical services is highly desirable.
• Strong interpersonal and communication skills to effectively engage with individuals in crisis, their families, and other professionals in a collaborative manner.
• Personal lived experience with mental health challenges and the ability to use that experience to provide peer support and relate to others.
• Willingness to participate and become a Peer Certified specialist within a year of hire.
• Knowledge of mental health disorders, crisis intervention techniques, and community resources is advantageous.
• Ability to remain calm, composed, and make sound decisions in high-stress situations.
• Excellent organizational skills and attention to detail for accurate documentation and reporting.
• Flexibility to work various shifts, including evenings, weekends, and holidays, as crisis and mobile response services operate on a 24/7 basis.
• Commitment to maintaining professional boundaries and confidentiality in all interactions.

What we'd Like to See in you-the Nice-to-Haves

• Spanish language skills

Health Solutions expects all staff to:

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity
• Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, demonstrating consistent follow-through
• Possess the job knowledge and skills to perform the fundamental job functions and willingly assume greater responsibility over time regarding the scope of work
• Inspire and model collaborative teamwork and human kindness
• Demonstrate accommodation, politeness, helpfulness, trust-building, appropriate boundaries, and flexibility in customer service

Must already be authorized to work in the US; sponsorships not available.

Closing Date: 12/31/2026 EOE, M/F